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Question & Answer

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Item Question & Answer
[NESTLÉ NAN] STAGE 1 Nan Optipro/HA/Lactose Free/Sensitive/Lactogen formulated milk
[NESTLÉ NAN] STAGE 1 Nan Optipro/HA/Lactose Free/Sensitive/Lactogen formulated milk
Item Q&A
  • Question : Inquiry for the item from tia****2019-06-08

    Hello, will nan optipro stage 1 be restocking anytime soon?

    Answer : [Re] Inquiry for the item from tia****

    Dear Customer, Optipro stage 1 is now in our warehouse. Kindly place your orders soon. Thank you! QooLife Team

    Question : [Re] Inquiry for the item from tia****

    Sure. Already waiting for you to update on stocks.

    Answer : [Re] Inquiry for the item from tia****

    Dear Customer, thank you! The stocks would be updated soon. QooLife team

    Question : [Re] Inquiry for the item from tia****

    Hi, is the stock in yet?

  • Question : Inquiry for the item from Asc****2019-06-07

  • Question : Inquiry for the item from Hui****2019-05-05

  • Question : Inquiry for the item from she****2019-06-03

  • Question : Inquiry for the item from kob****2019-05-21

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[Abbott]【Bundle of 3】Similac Gain 2FL 850g - All stages Milk Formula | For Singapore market
[Abbott]【Bundle of 3】Similac Gain 2FL 850g - All stages Milk Formula | For Singapore market
Item Q&A
  • Question : Inquiry for the item from lie****2019-06-17

    Dear seller,

    When will you be re-stocking stage 3 ?

    Thank you

  • Question : Inquiry for the item from cha****2019-06-16

  • Question : Inquiry for the item from mui****2019-06-11

  • Question : Inquiry for the item from ame****2019-06-08

  • Question : Inquiry for the item from kri****2019-06-05

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DCL - BUY 1 FREE 1* Dr CiLabo Aqua Collagen Gel 50g/ 120g - Official stocks deliver in 1 day
DCL - BUY 1 FREE 1* Dr CiLabo Aqua Collagen Gel 50g/ 120g - Official stocks deliver in 1 day
Item Q&A
  • Question : Inquiry for the item from kek****2019-06-14

    Dear seller
    I noticed you skipped my enquiry regarding expiry dates of 1 + 1 offer. Please assist so i can replenish my stocks of Enrich Lift Ex. Appreciate

    Answer : [Re] Inquiry for the item from kek****

    Dear Customer, we apologize that we are unable to advise on the expiry date. However, please be assured that we order from the manufacturer regularly on a weekly basis. Thus, most of our stocks are new & fresh stocks. Thanks! QooLife Team

    Question : [Re] Inquiry for the item from kek****

    Dear seller,
    Your expiry is Oct 2016 which is old stocks but you said mostly is fresh stocks. Can you please give me fresher stocks from at least 2017? I don't think it's very fair to me cos i asked you b4 i bought.

  • Question : Inquiry for the item from per****2019-05-14

  • Question : Inquiry for the item from kek****2019-04-30

  • Question : Inquiry related delivery from lin****2019-03-26

  • Question : Inquiry for the item from fra****2019-03-21

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[TSP] Golden F.K Jasmine Rice 5KG/10KG - CHEAPEST IN TOWN! - CAMBODIA RICE! QUALITY RICE!
[TSP] Golden F.K Jasmine Rice 5KG/10KG - CHEAPEST IN TOWN! - CAMBODIA RICE! QUALITY RICE!
Item Q&A
  • Question : Inquiry related delivery from wat****2019-06-15

    I have been waiting a long time. When will the item be delivered. This is the second time i am asking but am not getting any reply!!!

    Answer : [Re] Inquiry related delivery from wat****

    Hi, any response? At least tell me what is happening!! This is so irresponsible!!

  • Question : Inquiry related delivery from ohc****2019-06-13

  • Question : Inquiry related delivery from Wix****2019-04-30

[Abbott]【Bundle of 2】Ensure Powder/ Life 850g – For Singapore market
[Abbott]【Bundle of 2】Ensure Powder/ Life 850g – For Singapore market
Item Q&A
  • Question : Inquiry related delivery from wat****2019-06-15

    I have placed my order on 20 may. Till now not delivered and no update. This is the second time i am asking. When can i get an update on the delivery!!

    Answer : [Re] Inquiry related delivery from wat****

    Dear Customer, we have stocks for the Kimberly Clark items you ordered but please take note that there may be something in your cart that is currently unfulfillable but we have definitely ordered and waiting for the supplier's shipment to our warehouse. Hence, your items are still not sent yet. Qoo10 sends the items based on your cart items. Thank you! QooLife Team

    Question : [Re] Inquiry related delivery from wat****

    So when will my items be delivered?

  • Question : Inquiry for the item from jin****2019-06-16

  • Question : Inquiry for the item from gin****2019-05-24

  • Question : Inquiry related delivery from kar****2019-06-13

  • Question : Inquiry related delivery from kar****2019-06-08

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[Unicharm]【Imported from JAPAN!】LIFREE Adult Diaper - Japan Quality! [SOLD IN CARTONS]
[Unicharm]【Imported from JAPAN!】LIFREE Adult Diaper - Japan Quality! [SOLD IN CARTONS]
Item Q&A
  • Question : Inquiry for the item from rwb****2019-06-17

    Secret Inquiry

  • Question : Inquiry for the item from jos****2019-06-04

  • Question : Inquiry for the item from joe****2019-05-20

  • Question : Inquiry for the item from 234****2019-05-09

  • Question : Inquiry for the item from elv****2019-05-05

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[NESCAFE] NEW LAUNCH!! INFINISSIMA/ GIFT WITH PURCHASE
[NESCAFE] NEW LAUNCH!! INFINISSIMA/ GIFT WITH PURCHASE
Item Q&A
  • Question : Inquiry for the item from rac****2019-06-11

    Hi. Is item instock and how fast cn it be delivered if I need it by fri?

    Answer : [Re] Inquiry for the item from rac****

    Items are in stock and u sld be able to rcv by Fri.

    Question : [Re] Inquiry for the item from rac****

    Great. I will make the purchase. Can assist to expedite the delivery as I need it for birthday present by sat. So if delivered on fri will be gd.

    Answer : [Re] Inquiry for the item from rac****

    Dear Customer, we believed that you have received the items purchased. Thank you! QooLife Team

    Question : [Re] Inquiry for the item from rac****

    Yes received but on Saturday.

  • Question : Inquiry related delivery from cwt****2019-06-09

  • Question : Inquiry related delivery from l3e****2019-06-05

  • Question : Inquiry for the item from lit****2019-05-21

  • Question : Inquiry for the item from imi****2019-05-08

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[PnG]【4 packs】Official Pampers diapers - All sizes available NB-XXL - Made in Japan
[PnG]【4 packs】Official Pampers diapers - All sizes available NB-XXL - Made in Japan
Item Q&A
    • Question : Inquiry related delivery from the****2019-06-17

      Hi I ordered on 13 June and it is now the fifth day but status still under shipping requested. When would my order be shipped out? Baby needs it.

      Answer : [Re] Inquiry related delivery from the****

      Dear Customer,

      We deeply apologize due to the delay in our supplier shipment for S60 and it will only reach warehouse by tomorrow. We can only mail out all orders to reach you by Thursday this week. Please let us know if you would like to wait or cancel your order.

      Question : [Re] Inquiry related delivery from the****

      Hi,thank you for your response, noted will arrive by thursday. Will wait for the delivery.

    • Question : Inquiry for the item from moh****2019-06-01

    • Question : Inquiry for the item from rac****2019-06-09

    • Question : Inquiry related cancel and refund from ron****2019-06-08

    +View all Notice, FAQ, Q&A >>
    [SOFTLAN] 28% OFF SOFTLAN (FABRIC CONDITIONERS) REFILL | 14.L /1.7L /1.8L ASSORTED FLAVOR
    [SOFTLAN] 28% OFF SOFTLAN (FABRIC CONDITIONERS) REFILL | 14.L /1.7L /1.8L ASSORTED FLAVOR
    Item Q&A
    • Question : Inquiry for the item from cel****2019-06-15

      Hi I m unable to select the 2nd options. What happened? Pls advise. thanks

      Answer : [Re] Inquiry for the item from cel****

      Dear Customer, the item has ran out of stocks. We should be replacing it soon. Thank you! QooLife Team

      Question : [Re] Inquiry for the item from cel****

      Noted with thanks. Hope to order ASAP.

    • Question : Inquiry for the item from cel****2019-06-10

    • Question : Inquiry for the item from shu****2019-06-05

    • Question : Inquiry for the item from jad****2019-05-25

    • Question : Inquiry for the item from cel****2019-05-28

    +View all Notice, FAQ, Q&A >>
    [PnG]【5 Cartons】Official Pampers diapers - All ranges from NB-XXL Premium quality made in Japan
    [PnG]【5 Cartons】Official Pampers diapers - All ranges from NB-XXL Premium quality made in Japan
    Item Q&A
    • Question : Inquiry for the item from Hui****2019-06-14

      Secret Inquiry

      Answer : [Re] Inquiry for the item from Hui****

      Secret Inquiry

      Question : [Re] Inquiry for the item from Hui****

      Secret Inquiry

      Answer : [Re] Inquiry for the item from Hui****

      Secret Inquiry

      Question : [Re] Inquiry for the item from Hui****

      Secret Inquiry

      Answer : [Re] Inquiry for the item from Hui****

      Secret Inquiry

      Question : [Re] Inquiry for the item from Hui****

      Secret Inquiry

      Answer : [Re] Inquiry for the item from Hui****

      Secret Inquiry

      Question : [Re] Inquiry for the item from Hui****

      Secret Inquiry

      Answer : [Re] Inquiry for the item from Hui****

      Secret Inquiry

    • Question : Inquiry related return and exchange from Hui****2019-06-16

    • Question : Inquiry related return and exchange from sta****2019-05-28

    • Question : Inquiry for the item from 240****2019-04-26

    • Question : Inquiry for the item from zih****2019-03-24

    +View all Notice, FAQ, Q&A >>
    OFFICIAL MAMYPOKO Special Launch Promo 25% OFF | Extra Dry Skin Tape (M-XXL)
    OFFICIAL MAMYPOKO Special Launch Promo 25% OFF | Extra Dry Skin Tape (M-XXL)
    Item Q&A
    • Notice :Wetness Indicator !!!!2016-11-11

    • FAQ :Country of Origin2016-09-20

    • Question : Inquiry related delivery from Meo****2019-06-17

      please expedite my order: 297922772 as i hope to get it before 19.06.19 as my friends need to collect from me at night. Hope that you can assist me. thank you very much.

    • Question : Inquiry for the item from dor****2019-06-17

    • Question : Inquiry related delivery from yea****2019-06-17

    +View all Notice, FAQ, Q&A >>
    [Kimberly Clark] 1 x CARTON SALE: Huggies Silver Diapers/ Pants
    [Kimberly Clark] 1 x CARTON SALE: Huggies Silver Diapers/ Pants
    Item Q&A
    • Question : Inquiry for the item from zoi****2019-06-17

      I wish to purchase 2 cartons so that to waive off the delivery charge. But the system put Max 1 Carton purchase

    • Question : Inquiry for the item from 261****2019-06-17

    [Wet Tissue] MAMALAB GENTLE BABY WIPES! For sensitive skin 99% purified water
    [Wet Tissue] MAMALAB GENTLE BABY WIPES! For sensitive skin 99% purified water
    Item Q&A
    • Question : Inquiry for the item from ang****2019-06-17

      Hi what is the expired date for the current stocks? Thanke

    • Question : Inquiry for the item from mab****2019-06-12

    • Question : Inquiry for the item from man****2019-05-16

    • Question : Inquiry for the item from 211****2019-05-15

    • Question : Inquiry for the item from izz****2019-04-23

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    [PnG] Oral B Prohealth Mouthrinse Bundle of 2! 【Up to 48% Off!】
    [PnG] Oral B Prohealth Mouthrinse Bundle of 2! 【Up to 48% Off!】
    Item Q&A
      • Question : Inquiry for the item from jas****2019-06-16

        Secret Inquiry

        Answer : [Re] Inquiry for the item from jas****

        Secret Inquiry

      • Question : Inquiry for the item from chl****2019-04-24

      • Question : Inquiry for the item from ste****2019-03-09

      • Question : Inquiry for the item from xhe****2019-01-22

      +View all Notice, FAQ, Q&A >>
      [FRISO] Friso Gold 2/3/4 1.8kg – 3 tins Made in the Netherlands for SG | Official reseller [Qoolife]
      [FRISO] Friso Gold 2/3/4 1.8kg – 3 tins Made in the Netherlands for SG | Official reseller [Qoolife]
      Item Q&A
      • Question : Inquiry for the item from 239****2019-06-16

        Secret Inquiry

        Answer : [Re] Inquiry for the item from 239****

        Secret Inquiry

      • Question : Inquiry for the item from yu_****2019-06-06

      • Question : Inquiry related delivery from Sab****2019-05-27

      • Question : Inquiry for the item from dcm****2019-05-17

      • Question : Inquiry for the item from Kno****2019-05-17

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      [Topseller] CHEAPEST IN TOWN! Royal Umbrella - 10KG THAI FRAGRANT RICE!  QUALITY RICE!
      [Topseller] CHEAPEST IN TOWN! Royal Umbrella - 10KG THAI FRAGRANT RICE! QUALITY RICE!
      Item Q&A
      • Question : Inquiry for the item from For****2019-06-16

        When is the 10kg stock coming?

        Answer : [Re] Inquiry for the item from For****

        Dear Customer, the item will be restocked soon. Kindly follow the page to know when the stocks arrive. Thank you! QooLife Team

      • Question : Inquiry for the item from rod****2019-06-12

      • Question : Inquiry for the item from guy****2019-06-08

      • Question : Inquiry for the item from 238****2019-06-06

      • Question : Inquiry for the item from sha****2019-06-06

      +View all Notice, FAQ, Q&A >>
      Men Relax Fit Ankle Pants (4 Colours)/Wrinkle Resistance/ Stretchable/95% Cotton
      Men Relax Fit Ankle Pants (4 Colours)/Wrinkle Resistance/ Stretchable/95% Cotton
      Item Q&A
      • Question : Inquiry related return and exchange from yon****2019-06-07

        Secret Inquiry

        Answer : [Re] Inquiry related return and exchange from yon****

        Secret Inquiry

        Question : [Re] Inquiry related return and exchange from yon****

        Secret Inquiry

        Answer : [Re] Inquiry related return and exchange from yon****

        Secret Inquiry

        Question : [Re] Inquiry related return and exchange from yon****

        Secret Inquiry

        Answer : [Re] Inquiry related return and exchange from yon****

        Secret Inquiry

        Question : [Re] Inquiry related return and exchange from yon****

        Secret Inquiry

        Answer : [Re] Inquiry related return and exchange from yon****

        Secret Inquiry

        Question : [Re] Inquiry related return and exchange from yon****

        Secret Inquiry

        Answer : [Re] Inquiry related return and exchange from yon****

        Secret Inquiry

        Question : [Re] Inquiry related return and exchange from yon****

        Secret Inquiry

      • Question : Inquiry for the item from ker****2019-06-01

      • Question : Inquiry for the item from kwt****2019-06-12

      • Question : Inquiry for the item from pam****2019-06-12

      • Question : Inquiry related return and exchange from Mr.****2019-05-25

      +View all Notice, FAQ, Q&A >>
      [50% OFF PWP] Mamypoko Air Fit (Made in Japan) (Tape/Pants)
      [50% OFF PWP] Mamypoko Air Fit (Made in Japan) (Tape/Pants)
      Item Q&A
      • Question : Inquiry for the item from san****2019-06-16

        Please advise if your Moony NB diapers are MADE IN JAPAN? There was a previous QnA where it was stayed the diapers are made in Thailand/Indonesia.

        Answer : [Re] Inquiry for the item from san****

        Dear Customer, Moony diapers are manufactured in Japan. Thank you! QooLife Team

      • Question : Inquiry related delivery from Boa****2019-06-10

      • Question : Inquiry related delivery from jas****2019-06-10

      • Question : Inquiry for the item from mit****2019-06-09

      • Question : Inquiry related delivery from Way****2019-03-07

      [Abbott]【FREE 24k Gold bars worth $168】Ensure Powder/ Life 850g – Bundle of 8
      [Abbott]【FREE 24k Gold bars worth $168】Ensure Powder/ Life 850g – Bundle of 8
      Item Q&A
      • Question : Inquiry for the item from ste****2019-06-16

        Hi is the promotion still available? Thank you

        Answer : [Re] Inquiry for the item from ste****

        Dear Customer, the free gift has been fully redeemed. Thank you! QooLife Team

      • Question : Inquiry for the item from Joc****2018-10-24

      • Question : Inquiry for the item from koh****2018-09-09

      • Question : Inquiry for the item from kho****2018-09-08

      [FRISO] [5 tins bundle] Stage 2/3/4 1.8kg| Made in the Netherlands | Official reseller [Qoolife]
      [FRISO] [5 tins bundle] Stage 2/3/4 1.8kg| Made in the Netherlands | Official reseller [Qoolife]
      Item Q&A
      • Question : Inquiry for the item from joe****2019-06-16

        Is the free fire truck still available for purchase of $300? Friso website did not state this promotion.

        Answer : [Re] Inquiry for the item from joe****

        Dear customer, this promotion is only done in Qoo10/Qoolife supported by Official Friso.

      • Question : Inquiry for the item from sk1****2019-03-31

      • Question : Inquiry for the item from Chr****2019-03-29

      • Question : Inquiry for the item from zhi****2019-03-24

      • Question : Inquiry for the item from gan****2019-03-24

      +View all Notice, FAQ, Q&A >>
      [WYETH] S-26 Stage 1 Gold 400g/900g【New Launch!】
      [WYETH] S-26 Stage 1 Gold 400g/900g【New Launch!】
      Item Q&A
      • Question : Inquiry for the item from ast****2019-06-15

        When is the expiry date? Thanks.

        Answer : [Re] Inquiry for the item from ast****

        Dear Customer, we apologize that we are unable to advise on the expiry date. However, please be assured that we order from the manufacturer regularly on a weekly basis. Thus, most of our stocks are new & fresh stocks. Thanks! QooLife Team

      • Question : Inquiry for the item from cle****2019-06-10

      • Question : Inquiry for the item from FAR****2019-05-03

      • Question : Inquiry for the item from yas****2019-04-19

      • Question : Inquiry for the item from all****2019-04-06

      +View all Notice, FAQ, Q&A >>
      Cetaphil PRO AD Derma Skin Restoring Wash/ Moisturizer 295ml x 2
      Cetaphil PRO AD Derma Skin Restoring Wash/ Moisturizer 295ml x 2
      Item Q&A
      • Question : Inquiry for the item from mdm****2019-06-15

        Secret Inquiry

      • Question : Inquiry for the item from sta****2019-06-02

      • Question : Inquiry for the item from cho****2019-04-17

      • Question : Inquiry for the item from eth****2019-02-03

      [KAO] Merries Diapers Tape/Pants from NB-XXL - Premium quality made in Japan - Official reseller
      [KAO] Merries Diapers Tape/Pants from NB-XXL - Premium quality made in Japan - Official reseller
      Item Q&A
      • Question : Inquiry related delivery from haz****2019-06-11

        Can update me the tracking id untill now didn’t Receive

        Answer : [Re] Inquiry related delivery from haz****

        Dear Customer, we apologized but we have ran out of stocks for the product that you ordered and we have placed our orders with the manufacturer and waiting for their shipment to our warehouse now. The stocks should reach us within these 2 days. Thank you! QooLife Team

        Question : [Re] Inquiry related delivery from haz****

        Have shipped out my order ?

        Answer : [Re] Inquiry related delivery from haz****

        Dear Customer, we believed that you have received the items purchased. Thank you! QooLife Team

      • Question : Inquiry for the item from lsm****2019-06-13

      • Question : Inquiry related delivery from jen****2019-06-11

      • Question : Inquiry related delivery from eug****2019-06-08

      • Question : Inquiry for the item from Dav****2019-05-30

      +View all Notice, FAQ, Q&A >>
      [Kimberly Clark] 2 x CARTON SALE: Huggies Gold Diapers/ Pants FREE PINKFONG
      [Kimberly Clark] 2 x CARTON SALE: Huggies Gold Diapers/ Pants FREE PINKFONG
      Item Q&A
      • Question : Inquiry for the item from sjy****2019-06-15

        Secret Inquiry

        Answer : [Re] Inquiry for the item from sjy****

        Secret Inquiry

      • Question : Inquiry related delivery from ivy****2019-06-04

      • Question : Inquiry for the item from agn****2019-06-11

      • Question : Inquiry for the item from nur****2019-06-02

      • Question : Inquiry related delivery from kms****2019-06-08

      +View all Notice, FAQ, Q&A >>
      [Kimberly Clark] Kleenex 3-Ply Tissue *BUNDLE OF 3* FREE VANITY MIRROR
      [Kimberly Clark] Kleenex 3-Ply Tissue *BUNDLE OF 3* FREE VANITY MIRROR
      Item Q&A
      • Question : Inquiry related delivery from wat****2019-06-15

        I have placed an order since 20 may. Till now no update on delivery. When will the item be delivered???

        Answer : [Re] Inquiry related delivery from wat****

        Dear Customer, we have stocks for the Kimberly Clark items you ordered but please take note that there may be something in your cart that is currently unfulfillable but we have definitely ordered and waiting for the supplier's shipment to our warehouse. Hence, your items are still not sent yet. Qoo10 sends the items based on your cart items. Thank you! QooLife Team

      • Question : Inquiry for the item from ste****2019-05-04

      • Question : Inquiry related delivery from sam****2019-05-07

      • Question : Inquiry for the item from mac****2019-05-05

      • Question : Inquiry related delivery from Suy****2019-05-04

      [PnG] Ambi Pur Gel Fresh Air Freshener - Rekindle Your Senses with these 6 scents
      [PnG] Ambi Pur Gel Fresh Air Freshener - Rekindle Your Senses with these 6 scents
      Item Q&A
      • Question : Inquiry for the item from kua****2019-06-15

        Hi sorry, when will the other scents b replenished?

        Answer : [Re] Inquiry for the item from kua****

        Dear Customer, both the supplier and Qoo10 have ran out of stocks on this item. Kindly check it again after awhile. thank you! QooLife Team

      • Question : Inquiry related delivery from bij****2018-09-09

      • Question : Ambi Pur Air Freshener2017-08-01

      • Question : 193151230 @ 1931512312016-11-10

      • Question : not yet receive item for order placed on 25 April? and no response from you?2016-07-04

      +View all Notice, FAQ, Q&A >>
      [PnG]【3 Cartons】Official Pampers diapers - All ranges from NB-XXL - FREE Skip Hop diaper bag
      [PnG]【3 Cartons】Official Pampers diapers - All ranges from NB-XXL - FREE Skip Hop diaper bag
      Item Q&A
      • Question : Inquiry for the item from fan****2019-06-15

        What are the designs available for skiphop bag?

        Answer : [Re] Inquiry for the item from fan****

        Dear Customer,

        You may take a look at the options for the designs available. Thank you.

      • Question : Inquiry for the item from wan****2019-06-07

      • Question : Inquiry for the item from ply****2019-06-03

      • Question : Inquiry related cancel and refund from kym****2019-05-10

      • Question : Inquiry related return and exchange from kym****2019-05-10