Q&A board

Question & Answer Minishop SOS Desk

Q & A Lists
Item Question & Answer
[Mega Hit item] Anti-Stick Anti-Scratch Ceramic Pan / Bundle of 4 / big hit in Korea
[Mega Hit item] Anti-Stick Anti-Scratch Ceramic Pan / Bundle of 4 / big hit in Korea
Item Q&A
  • Question : Inquiry for the item from mei****2018-08-19

    Are these product compatible for induction stove?

  • Question : what is the weight of the individual wok and pans?2018-08-14

  • Question : Inquiry for the item from sop****2018-08-13

  • Question : Inquiry for the item from jas****2018-08-10

  • Question : Bulk Purchase2018-08-10

+View all Notice, FAQ, Q&A >>
[Ecoramic] Ceramic Coated Aluminum Cast Pots and Pans Set (4 Pots + 2 Pans + 4 Covers)
[Ecoramic] Ceramic Coated Aluminum Cast Pots and Pans Set (4 Pots + 2 Pans + 4 Covers)
Item Q&A
[AIRTOK] Superior Airtight Food Containers (10pcs)
[AIRTOK] Superior Airtight Food Containers (10pcs)
Item Q&A
  • Question : exchange2018-08-18

    Secret Inquiry

[JnJ]【FREE 600ml refill】Johnsons Baby Bath Milk 1000ml x 3
[JnJ]【FREE 600ml refill】Johnsons Baby Bath Milk 1000ml x 3
Item Q&A
  • Question : Inquiry for the item from cmf****2018-08-18

    Where is my safe box???I have already purchase more than $50 and still get free delivery .So I should attend to have a safe box right???120767951 my order number or are u cheating me???Please answers??

  • Question : Inquiry for the item from vbl****2018-08-13

  • Question : Expiry date2018-08-13

  • Question : Inquiry for the item from mee****2018-08-12

  • Question : Anymore safe box?2018-08-11

+View all Notice, FAQ, Q&A >>
[PnG] [FREE IONA OVEN WORTH $49] DYNAMO - POUCH 2.7L BUNDLE OF 8 Reg/Anti-Bact/Downy Detergent
[PnG] [FREE IONA OVEN WORTH $49] DYNAMO - POUCH 2.7L BUNDLE OF 8 Reg/Anti-Bact/Downy Detergent
Item Q&A
  • Question : Shipment2018-08-17

    I have placed an order for Dynamo x 8 (free oven promotion) on the 15th Aug. My Cart no. is : 120799851.

    To date the status is still pending. Please advise the approximate date of shipment. Thanks.

    Answer : [Re] Shipment

    The status is still " Shipping requested" for several days now. Order number is 269939820

    What is happening? Appreciate an update

  • Question : Inquiry for the item from meg****2018-08-18

  • Question : Inquiry related delivery from wen****2018-08-18

  • Question : Inquiry related delivery from chu****2018-08-18

  • Question : Inquiry for the item from zaw****2018-08-17

+View all Notice, FAQ, Q&A >>
[RB]【16 units + FREE shipping + gifts!】Thirsty Hippo Dehumidifier 600ml | Stocks distributed from SG
[RB]【16 units + FREE shipping + gifts!】Thirsty Hippo Dehumidifier 600ml | Stocks distributed from SG
Item Q&A
  • Question : Inquiry from kop****2018-08-18

    Is the harpic for toilet bowl for sale?

  • Question : Inquiry for the item from lst****2018-07-28

  • Question : Inquiry for the item from lst****2018-07-28

  • Question : Inquiry for the item from kop****2018-07-13

  • Question : Clarification of the quantity2018-07-16

+View all Notice, FAQ, Q&A >>
[RB] Authentic Durex Condoms x 4 | Comes in discreet packaging ~ Have safe fun
[RB] Authentic Durex Condoms x 4 | Comes in discreet packaging ~ Have safe fun
Item Q&A
  • Question : Inquiry for the item from ket****2018-08-18

    Secret Inquiry

  • Question : Have not recieved after 2 weeks2018-08-17

  • Question : 关于商品yon****会员的咨询。2018-08-16

  • Question : Have not recieved after 2 weeks2018-08-15

  • Question : When is the item ship?2018-08-15

+View all Notice, FAQ, Q&A >>
[YK] THE SU - Premium wet wipes! | Made in Korea |
[YK] THE SU - Premium wet wipes! | Made in Korea |
Item Q&A
  • Question : Inquiry for the item from li_****2018-08-18

    Hi, the issue with your supplier in korea have been a few months already.. can i know will still have or totally not coming anymore so i don't have to keep waiting n checking every few days..

  • Question : Inquiry for the item from tay****2018-08-17

  • Question : Inquiry for the item from tru****2018-08-16

  • Question : Inquiry for the item from joa****2018-08-15

  • Question : Inquiry for the item from pea****2018-08-12

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[JnJ]【$10.90 for 1st 200】Johnsons Baby Bath 1L x 2 - Cleanses baby skin gently
[JnJ]【$10.90 for 1st 200】Johnsons Baby Bath 1L x 2 - Cleanses baby skin gently
Item Q&A
[RB]【FREE 2+1 refill worth $17.50】Air Wick Pure Starter Kit Cherry Blossom | Automatic spray
[RB]【FREE 2+1 refill worth $17.50】Air Wick Pure Starter Kit Cherry Blossom | Automatic spray
Item Q&A
  • Question : Inquiry related delivery from Zyo****2018-08-18

    Hi,

    Same issue here, my 3 orders 268251586,268251587 and 268251588 were placed on 29 july and till now no delivery status

  • Question : Inquiry related delivery from koo****2018-08-17

  • Question : Can't complete order2018-08-12

  • Question : Inquiry from cas****2018-08-03

  • Question : Inquiry for the item from jx.****2018-08-02

+View all Notice, FAQ, Q&A >>
[GSK] Scotts Vit-C 100g x4 + Scotts Vit-C 30g Zipper Bundle!
[GSK] Scotts Vit-C 100g x4 + Scotts Vit-C 30g Zipper Bundle!
Item Q&A
  • Question : Inquiry related delivery from sil****2018-08-18

    Hi, I placed my orders since 12 Aug till date no one is replying my Enquiry. My order status is always under shipping request! Order # 269588213

  • Question : Inquiry for the item from ckc****2018-07-27

  • Question : Inquiry for the item from nik****2018-07-21

[PnG] [RESTOCK] FREE SHIPPING Baby Dry Diapers Pants / Diapers / Premium Care Diapers From Japan
[PnG] [RESTOCK] FREE SHIPPING Baby Dry Diapers Pants / Diapers / Premium Care Diapers From Japan
Item Q&A
    • Question : Inquiry for the item from yan****2018-08-18

      How to purchase with ur sales price?

    • Question : Inquiry for the item from yan****2018-08-18

    • Question : Inquiry for the item from eyc****2018-08-15

    • Question : Inquiry for the item from cin****2018-08-10

    +View all Notice, FAQ, Q&A >>
    【DOLCE GUSTO®】Buy 18 capules  Get FREE LUMIO® COFFEE MACHINE!!!
    【DOLCE GUSTO®】Buy 18 capules Get FREE LUMIO® COFFEE MACHINE!!!
    Item Q&A
    • Question : Inquiry for the item from lc_****2018-08-18

      Is this come with 18 boxes.

    • Question : Inquiry for the item from eri****2018-08-16

    • Question : Inquiry for the item from eri****2018-08-16

    • Question : Inquiry for the item from mea****2018-08-14

    • Question : Inquiry for the item from shi****2018-08-08

    +View all Notice, FAQ, Q&A >>
    [Enfagrow A+] [SINGLE TIN PROMO] Enfagrow A+ with 360 DHA PLUS Stage 3/4/5 |1.8kg | Same as NTUC!
    [Enfagrow A+] [SINGLE TIN PROMO] Enfagrow A+ with 360 DHA PLUS Stage 3/4/5 |1.8kg | Same as NTUC!
    Item Q&A
    • Question : Inquiry for the item from jes****2018-08-18

      Hi when is stock coming in for stage 3&4?

    • Question : Inquiry related delivery from ber****2018-08-15

    • Question : Inquiry related delivery from ber****2018-08-15

    • Question : Inquiry for the item from cpt****2018-08-08

    • Question : Inquiry for the item from eag****2018-07-29

    +View all Notice, FAQ, Q&A >>
    【DOLCE GUSTO®】NDG | Capsules Bundle【 BUY 4 FREE 1 】Add on 1 and Use Qoo10 $10 Cart Coupon
    【DOLCE GUSTO®】NDG | Capsules Bundle【 BUY 4 FREE 1 】Add on 1 and Use Qoo10 $10 Cart Coupon
    Item Q&A
    • Question : Inquiry related delivery from mab****2018-08-18

      Order No. 269924639
      I've placed a order on 15 Aug .please advise when will it be delivered? Please response to enquiry.

    • Question : Inquiry related delivery from mab****2018-08-16

    • Question : Inquiry for the item from Che****2018-08-17

    • Question : Inquiry related cancel and refund from Lim****2018-08-09

    • Question : cart no : 120529528 order dated 03/08/20182018-08-09

    +View all Notice, FAQ, Q&A >>
    [PnG] Gillette Proshield Fusion/Proglide/Refill/Shave Foams
    [PnG] Gillette Proshield Fusion/Proglide/Refill/Shave Foams
    Item Q&A
    • Question : Inquiry for the item from myn****2018-08-18

      Secret Inquiry

    • Question : Inquiry for the item from Hui****2018-07-01

    • Question : Inquiry for the item from won****2018-06-05

    • Question : Inquiry for the item from won****2018-05-07

    • Question : Inquiry for the item from jef****2018-06-03

    +View all Notice, FAQ, Q&A >>
    1 FOR 1 DEAL】CEBION Effervescent Vitamin C 1000mg/ Chewable Vitamin C 500mg
    1 FOR 1 DEAL】CEBION Effervescent Vitamin C 1000mg/ Chewable Vitamin C 500mg
    Item Q&A
    • Question : Cebion 500mg chewables2018-08-18

      Tried to order this cebion 500mg chewables but when goto cart, a box pop out to says qty left is only 1.
      Meaning u I cannot buy 500 mg + 500mg?

    • Question : yumiko2018-05-22

    • Question : Inquiry for the item from poo****2018-02-27

    • Question : Inquiry for the item from cle****2018-01-27

    • Question : Inquiry for the item from ten****2018-01-16

    +View all Notice, FAQ, Q&A >>
    [PnG] [FREE IONA OVEN WORTH $49] Bundle of 3 Tide 4.43L- No.1 Best Selling Detergent in the U.S
    [PnG] [FREE IONA OVEN WORTH $49] Bundle of 3 Tide 4.43L- No.1 Best Selling Detergent in the U.S
    Item Q&A
    • Question : password2018-08-18

      where do I obtain the password?

    • Question : Inquiry for the item from qqa****2018-08-15

    • Question : no more free oven?2018-08-16

    • Question : Inquiry for the item from pat****2018-08-16

    • Question : Dtergent info2018-08-16

    +View all Notice, FAQ, Q&A >>
    [PnG] [FREE IONA OVEN WORTH $49] Bundle of 8 Downy Liquid Concentrate Fabric Bottles 1.8L
    [PnG] [FREE IONA OVEN WORTH $49] Bundle of 8 Downy Liquid Concentrate Fabric Bottles 1.8L
    Item Q&A
    • Question : Inquiry for the item from blu****2018-08-18

      Hello, I have buy bundles deal or can I mixed on p&g products until reached the amount to get the free oven?

    • Question : Inquiry for the item from cel****2018-08-17

    • Question : Inquiry for the item from mcc****2018-08-17

    • Question : Inquiry for the item from sya****2018-08-17

    • Question : Inquiry for the item from sab****2018-08-15

    +View all Notice, FAQ, Q&A >>
    [RB]【FREE 2L Filter Jug worth $39.90!】NEW Airwick Pure Starter Kit + 9 refills |Stocks from SG
    [RB]【FREE 2L Filter Jug worth $39.90!】NEW Airwick Pure Starter Kit + 9 refills |Stocks from SG
    Item Q&A
    • Question : Inquiry for the item from pur****2018-08-18

      Secret Inquiry

    • Question : $25 Purchase2018-08-16

    • Question : Inquiry for the item from bab****2018-07-31

    • Question : Inquiry for the item from sus****2018-06-11

    • Question : Inquiry related delivery from dio****2018-05-07

    +View all Notice, FAQ, Q&A >>
    New Launch! | MAMALAB WET WIPES! | No.1 Korea Manufactured! |
    New Launch! | MAMALAB WET WIPES! | No.1 Korea Manufactured! |
    Item Q&A
    • Question : Blue Sticker Expiry Date2018-08-15

      Dear Seller,

      I'd like to know expiry date of Blue Sticker 80s x 8
      Thks

      Answer : [Re] Blue Sticker Expiry Date

      Dear customer, the expiry date is in 2019

      Question : [Re] Blue Sticker Expiry Date

      Thanks, which month in 2019?

    • Question : about item2018-08-17

    • Question : Inquiry for the item from ted****2018-08-15

    • Question : Inquiry for the item from jo9****2018-08-12

    [RB] Gaviscon Double Action Fast Relief for Heartburn and Indigestion
    [RB] Gaviscon Double Action Fast Relief for Heartburn and Indigestion
    Item Q&A
    • Question : Inquiry for the item from agn****2018-08-17

      Secret Inquiry

      Answer : [Re] Inquiry for the item from agn****

      Secret Inquiry

    • Question : Inquiry for the item from ali****2017-09-29

    • Question : Inquiry for the item from rut****2017-09-22

    • Question : Inquiry for the item from Ssl****2017-06-23

    • Question : [About Item] Related Inquiries2017-02-09

    +View all Notice, FAQ, Q&A >>
    [NESCAFÉ®] Singapore Kopi - Kopi C GSD Coffee 15S /Kopi O GSD Coffee 15S
    [NESCAFÉ®] Singapore Kopi - Kopi C GSD Coffee 15S /Kopi O GSD Coffee 15S
    Item Q&A
    • Question : Inquiry for the item from Che****2018-08-15

      Secret Inquiry

      Answer : [Re] Inquiry for the item from Che****

      Secret Inquiry

      Question : [Re] Inquiry for the item from Che****

      Secret Inquiry

    • Question : Free tote bag2018-08-12

    • Question : Password for The coupon2018-07-04

    • Question : Password for The coupon2018-07-04

    • Question : Inquiry for the item from ten****2018-06-05

    +View all Notice, FAQ, Q&A >>
    [PnG] BUY 3 CARTON GET 1 FREE FISHERPRICE TOY Baby Dry Diapers/Premium Care Pants/Tape
    [PnG] BUY 3 CARTON GET 1 FREE FISHERPRICE TOY Baby Dry Diapers/Premium Care Pants/Tape
    Item Q&A
    • Question : Inquiry for the item from eej****2018-08-17

      Hi can I check when will Size L pants premium be restocked? Thanks

    • Question : Inquiry related delivery from che****2018-08-17

    • Question : Inquiry related delivery from che****2018-08-15

    • Question : Inquiry for the item from kri****2018-08-15

    • Question : Restock2018-08-14

    +View all Notice, FAQ, Q&A >>
    [Unicharm] CARTON SALES! ONLY OFFICIAL MAMYPOKO ON QOO10! PROMOTION 17TH-18TH AUGUST! USE COUPONS!
    [Unicharm] CARTON SALES! ONLY OFFICIAL MAMYPOKO ON QOO10! PROMOTION 17TH-18TH AUGUST! USE COUPONS!
    Item Q&A
    • Notice :Wetness Indicator !!!!2016-11-11

    • FAQ :Country of Origin2016-09-20

    • Question : Inquiry from zhi****2018-08-17

      Secret Inquiry

    • Question : Inquiry for the item from mij****2018-08-14

    • Question : Inquiry for the item from luc****2018-08-14

    +View all Notice, FAQ, Q&A >>
    [NESTLÉ®] MILO® UHT Ready To Drink! 24/48 x 200ml [Everyday Energy Drink]
    [NESTLÉ®] MILO® UHT Ready To Drink! 24/48 x 200ml [Everyday Energy Drink]
    Item Q&A
    • Question : Inquiry for the item from tle****2018-08-17

      How do I get the free gift since I can only purchase one unit?
      The minimum spending is $78
      We consume many Milo packets daily

    • Question : Inquiry for the item from Ken****2018-08-13

    • Question : Order No: 2692327602018-08-13

    • Question : Inquiry for the item from lil****2018-08-10

    • Question : Inquiry from woe****2018-08-09

    +View all Notice, FAQ, Q&A >>
    [Chip Seng Impex] Jin Huang - 5KG/10KG THAI FRAGRANT RICE!| QUALITY RICE!
    [Chip Seng Impex] Jin Huang - 5KG/10KG THAI FRAGRANT RICE!| QUALITY RICE!
    Item Q&A
    [Chip Seng Impex] Golden Eagle - FRESH RED/BROWN JASMINE RICE! | 5KG
    [Chip Seng Impex] Golden Eagle - FRESH RED/BROWN JASMINE RICE! | 5KG
    Item Q&A
    [PnG] FREE Joy Container! Dynamo POWDER 3.3KG/3.6KG Red/ TOD/Color Care
    [PnG] FREE Joy Container! Dynamo POWDER 3.3KG/3.6KG Red/ TOD/Color Care
    Item Q&A
    • Question : Inquiry related delivery from ela****2018-08-16

      I order for 2 packs but you all delivery me 1 pack how come pls check?

      Answer : [Re] Inquiry related delivery from ela****

      Hi, have u check?

      Question : [Re] Inquiry related delivery from ela****

      Dear Customer,

      May i know which pack of variants that did not ship out to you? Let us know, and we will investigate this.

      Thanks

    • Question : Inquiry for the item from aly****2018-05-20

    • Question : Inquiry from JCh****2018-04-03

    • Question : Inquiry from JCh****2018-04-03

    • Question : Inquiry for the item from mar****2018-03-27

    +View all Notice, FAQ, Q&A >>
    [Unicharm] Mamypoko Disney! PREMIUM! Buy only Authentic products! USE SHOP COUPON!
    [Unicharm] Mamypoko Disney! PREMIUM! Buy only Authentic products! USE SHOP COUPON!
    Item Q&A
    • Question : Inquiry for the item from kar****2018-08-15

      When will kids pants XXL girls be restocked?

      Answer : [Re] Inquiry for the item from kar****

      Dear customer, they are restocked now. You may purchase it. Thank you for supporting Qoolife!

      Question : [Re] Inquiry for the item from kar****

      But the order portion still shows as out of stock?

      Answer : [Re] Inquiry for the item from kar****

      Dear customer, you may purchase now. Perhaps you would like to refresh the page.

    • Question : 关于商品Sut****会员的咨询。2018-08-12

    • Question : Inquiry for the item from sno****2018-08-02

    • Question : Inquiry from jas****2018-07-25

    • Question : Inquiry for the item from stp****2018-07-25