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Item Question & Answer
Kimberly Clark 1 x CARTON SALE: Huggies Platinum Diapers/ Pants
Kimberly Clark 1 x CARTON SALE: Huggies Platinum Diapers/ Pants
Item Q&A
  • Question : Inquiry for the item from liv****2019-12-12

    Secret Inquiry

  • Question : Inquiry for the item from car****2019-12-12

  • Question : Inquiry for the item from wei****2019-12-12

  • Question : Inquiry for the item from jes****2019-12-12

  • Question : Inquiry for the item from ten****2019-12-11

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NINTENDO SWITCH GAMES | POKEMON SHIELD OVERCOOKED
NINTENDO SWITCH GAMES | POKEMON SHIELD OVERCOOKED
Item Q&A
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[Colgate] COLGATE Promo! Mouthwash Valuepack
[Colgate] COLGATE Promo! Mouthwash Valuepack
Item Q&A
$15 GRAB RIDES VOUCHER(USE QOO10 CART COUPON) | NO PURCHASE LIMIT | INSTANT REDEMPTION
$15 GRAB RIDES VOUCHER(USE QOO10 CART COUPON) | NO PURCHASE LIMIT | INSTANT REDEMPTION
Item Q&A
  • Question : Inquiry for the item from yip****2019-11-27

    Secret Inquiry

    Answer : [Re] Inquiry for the item from yip****

    Secret Inquiry

    Question : [Re] Inquiry for the item from yip****

    Secret Inquiry

    Answer : [Re] Inquiry for the item from yip****

    Secret Inquiry

    Question : [Re] Inquiry for the item from yip****

    Secret Inquiry

    Answer : [Re] Inquiry for the item from yip****

    Secret Inquiry

    Question : [Re] Inquiry for the item from yip****

    Secret Inquiry

    Answer : [Re] Inquiry for the item from yip****

    Secret Inquiry

    Question : [Re] Inquiry for the item from yip****

    Secret Inquiry

  • Question : Inquiry for the item from gar****2019-12-10

  • Question : Inquiry for the item from chi****2019-12-10

  • Question : Inquiry for the item from QOO****2019-11-26

  • Question : Inquiry for the item from shi****2019-12-03

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[GSK] PHYSIOGEL D.M.T / Intensive / Calming Relief - BUNDLE OF 3 - 35% off!
[GSK] PHYSIOGEL D.M.T / Intensive / Calming Relief - BUNDLE OF 3 - 35% off!
Item Q&A
  • Question : Inquiry for the item from hap****2019-12-07

    Hi, AI cream refers to calming relief AI cream right?

    Answer : [Re] Inquiry for the item from hap****

    Hi?

    Question : [Re] Inquiry for the item from hap****

    hello, do give us at least 1 working day to respond. Yes, ai cream is Physiogel Calming Relief A.I. Cream

    Answer : [Re] Inquiry for the item from hap****

    What’s the expiry date?

  • Question : Inquiry for the item from teo****2019-12-06

  • Question : Inquiry for the item from 244****2019-12-07

  • Question : Inquiry related delivery from kel****2019-12-06

  • Question : Inquiry for the item from cre****2019-12-02

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Nestle Nan Milk Forumla milk [Nan Optipro/HA/Kid hypoallergenic] (Bundle of 6)
Nestle Nan Milk Forumla milk [Nan Optipro/HA/Kid hypoallergenic] (Bundle of 6)
Item Q&A
  • Question : Inquiry related return and exchange from mis****2019-12-11

    Hi i have send an exchange request for dented tin, could you please reply.

  • Question : Inquiry for the item from mni****2019-12-03

  • Question : Inquiry for the item from 261****2019-12-10

  • Question : Inquiry for the item from Yeo****2019-12-09

  • Question : Inquiry related delivery from lit****2019-12-07

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[Kao]【2 Cartons】Merries Diapers - Tape/ Pants | Premium diapers made in Japan *FREE INSULATED JAR!*
[Kao]【2 Cartons】Merries Diapers - Tape/ Pants | Premium diapers made in Japan *FREE INSULATED JAR!*
Item Q&A
  • Question : Inquiry for the item from swe****2019-12-11

    No more food jar?

  • Question : Inquiry for the item from min****2019-12-11

  • Question : Inquiry from she****2019-12-10

  • Question : Inquiry related delivery from pam****2019-11-22

  • Question : Inquiry for the item from mab****2019-11-21

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NESCAFE DOLCE GUSTO NDG Coffee and Tea Capsules Bundle of 5
NESCAFE DOLCE GUSTO NDG Coffee and Tea Capsules Bundle of 5
Item Q&A
  • Question : Inquiry related delivery from dar****2019-12-04

    Hi seller, I placed order on 1st Dec. Today is already 4th Dec, my order status is still as shipping requested. I send twice inquiry already but there is NO response at all. May I know what's going on?

    Answer : [Re] Inquiry related delivery from dar****

    Seller now then reply with a delayed order process of two weeks. Well done situation, classic losy service.

    Question : [Re] Inquiry related delivery from dar****

    Dear Customer, we apologize for the delay of orders for all Nestle & Starbucks Capsules and coffee machines that were ordered between 25 Nov to 9 Dec 2019. We received an overwhelming order and our team is currently working on all outstanding orders for fulfillment. Delivery is expected to reach you by early next week, Monday or Tuesday. Thank you for your patience and sorry for all inconvenience caused.

    Answer : [Re] Inquiry related delivery from dar****

    Today is tueday and there is NO delivery at all ?!

    Question : [Re] Inquiry related delivery from dar****

    Dear Customer, we have run out of stocks of the item that you ordered and we have placed our orders with the manufacturer and waiting for their shipment to our warehouse now. The stocks should be reaching our warehouse within 3 days. Thank you! QooLife Team

    Answer : [Re] Inquiry related delivery from dar****

    not acceptable, please refund

  • Question : Inquiry related delivery from wf7****2019-12-09

  • Question : Inquiry related delivery from naz****2019-12-09

  • Question : Inquiry for the item from chr****2019-12-08

  • Question : Inquiry for the item from nsk****2019-12-06

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[Unicharm] 【USE YOUR COUPONS TO SAVE!】ONLY AUTHENTIC MAMYPOKO!! BEST Diapers ON QOO10!
[Unicharm] 【USE YOUR COUPONS TO SAVE!】ONLY AUTHENTIC MAMYPOKO!! BEST Diapers ON QOO10!
Item Q&A
  • Question : Inquiry related delivery from Ben****2019-12-10

    Secret Inquiry

    Answer : [Re] Inquiry related delivery from Ben****

    Secret Inquiry

    Question : [Re] Inquiry related delivery from Ben****

    Secret Inquiry

    Answer : [Re] Inquiry related delivery from Ben****

    Secret Inquiry

    Question : [Re] Inquiry related delivery from Ben****

    Secret Inquiry

    Answer : [Re] Inquiry related delivery from Ben****

    Secret Inquiry

    Question : [Re] Inquiry related delivery from Ben****

    Secret Inquiry

  • Question : Inquiry for the item from jr_****2019-08-29

  • Question : Inquiry for the item from klj****2019-06-11

  • Question : Inquiry for the item from klj****2019-05-31

  • Question : Inquiry for the item from 236****2019-05-23

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[PnG] 【BUNDLE OF 3】Pampers Soft and Strong Wipes Lingettes / Hypoallergenic Pampers Baby Wipes
[PnG] 【BUNDLE OF 3】Pampers Soft and Strong Wipes Lingettes / Hypoallergenic Pampers Baby Wipes
Item Q&A
  • Question : Inquiry for the item from bab****2019-12-11

    Secret Inquiry

  • Question : Inquiry for the item from jer****2019-06-06

  • Question : Inquiry for the item from ail****2018-10-30

  • Question : Inquiry for the item from kar****2018-10-03

  • Question : Inquiry related delivery from har****2018-06-19

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[Duft and Doft] Perfumed Hair Shampoo 500ml (Popular Brand from KOREA) *BUY 1 GET 1 FREE*
[Duft and Doft] Perfumed Hair Shampoo 500ml (Popular Brand from KOREA) *BUY 1 GET 1 FREE*
Item Q&A
  • Question : Inquiry for the item from gra****2019-12-02

    For this buy one free one, when is expiry date ??

    Answer : [Re] Inquiry for the item from gra****

    Is 11 Dec, you have not replied on the expiry date since I wrote in 2 Dec ?

[Unicharm] Mamypoko Air Fit (Made in Japan) (Tape/Pants)
[Unicharm] Mamypoko Air Fit (Made in Japan) (Tape/Pants)
Item Q&A
  • Question : Inquiry for the item from yuc****2019-11-21

    Hi. I've checked. Only 3 packets of NB were delivered with the wet wipes n swaddle on the 15th nov. See picture. There's no 4th packet of NB diapers. Will you be sending the 4th pack over?

    Answer : [Re] Inquiry for the item from yuc****

    Dear Customer, can we get a picture of their airway bill (bill on top of your box) and the items received in the box? Thank you! QooLife Team

    Question : [Re] Inquiry for the item from yuc****

    This is the picture of the air way bill on the big box. I threw away the small box that contained the swaddle n wet wipes. The big box comes in box of 3 packets of diapers. There's no 4th packet.

    Answer : [Re] Inquiry for the item from yuc****

    This is the 3rd time I sending this photo that shows what I have received. Big box of 3 packets of diapers. N small box with wet wipes n swaddle. There is no 4th packet of diapers as per what I have ordered.

    Question : [Re] Inquiry for the item from yuc****

    Dear Customer, we have raised your order number and the pictures you have attached to the warehouse for their investigation. Thank you!! QooLife Team

    Answer : [Re] Inquiry for the item from yuc****

    Thank you. Please let me know the outcome.

    Question : [Re] Inquiry for the item from yuc****

    Dear Customer, we will ship one out to you soon. You should receive it within 3-5 days. Thank you!! QooLife Team

    Answer : [Re] Inquiry for the item from yuc****

    Thank you!

    Question : [Re] Inquiry for the item from yuc****

    Dear Customer, you're welcome!! QooLife Team

    Answer : [Re] Inquiry for the item from yuc****

    Hi. I still have not received the NB diapers. Has it been packed n delivered? Any way to track? Thank you.

    Question : [Re] Inquiry for the item from yuc****

    I still have not received the 4th pack

    Answer : [Re] Inquiry for the item from yuc****

    Dear Customer,

    Sorry for the delay.

    You should receive your items in the next 2-3 working days.

    Thank you
    QooLife Team

    Question : [Re] Inquiry for the item from yuc****

    Ok. I'll keep you updated.

    Answer : [Re] Inquiry for the item from yuc****

    Dear Customer, thank you!! QooLife Team

    Question : [Re] Inquiry for the item from yuc****

    I've received the 4th packet of NB diapers. Thank you.

  • Question : Inquiry for the item from 241****2019-12-02

  • Question : Inquiry related delivery from yvo****2019-12-02

  • Question : Inquiry for the item from der****2019-12-01

  • Question : Inquiry related cancel and refund from sap****2019-11-29

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[Kimberly Clark] 1 x CARTON SALE: Huggies Gold Diapers/ Pants
[Kimberly Clark] 1 x CARTON SALE: Huggies Gold Diapers/ Pants
Item Q&A
  • Question : Inquiry for the item from lyn****2019-12-11

    Secret Inquiry

    Answer : [Re] Inquiry for the item from lyn****

    Secret Inquiry

    Question : [Re] Inquiry for the item from lyn****

    Secret Inquiry

  • Question : Inquiry related return and exchange from ser****2019-11-23

  • Question : Inquiry for the item from ori****2019-11-27

  • Question : Inquiry for the item from she****2019-11-27

  • Question : Inquiry for the item from ele****2019-11-23

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[Unicharm] Official Mamypoko Unisex range | Extra Dry Skin Pants / Tape (M-XXL)
[Unicharm] Official Mamypoko Unisex range | Extra Dry Skin Pants / Tape (M-XXL)
Item Q&A
  • Question : Inquiry for the item from mai****2019-12-11

    Hi is there any 1212 promo tmr?

  • Question : Inquiry related delivery from hen****2019-12-06

  • Question : Inquiry for the item from sio****2019-12-09

  • Question : Inquiry for the item from lic****2019-12-08

  • Question : Inquiry related delivery from che****2019-12-08

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[Clearance SALE]Wireless Hair curler / K beauty / hair iron
[Clearance SALE]Wireless Hair curler / K beauty / hair iron
Item Q&A
  • Question : Inquiry for the item from Jen****2019-12-11

    Can use on wet hair?

    Answer : [Re] Inquiry for the item from Jen****

    Dear Customer, you can't use this item on wet hair. Thank you!! QooLife Team

  • Question : Inquiry for the item from kel****2019-12-06

  • Question : Inquiry for the item from Lib****2019-04-17

  • Question : Inquiry for the item from ser****2019-02-02

  • Question : How hrs for 1st charging2018-10-05

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Men Relax Fit Ankle Pants (4 Colours)/Wrinkle Resistance/ Stretchable/95% Cotton
Men Relax Fit Ankle Pants (4 Colours)/Wrinkle Resistance/ Stretchable/95% Cotton
Item Q&A
  • Question : Inquiry for the item from Ser****2019-12-11

    Secret Inquiry

    Answer : [Re] Inquiry for the item from Ser****

    Secret Inquiry

    Question : [Re] Inquiry for the item from Ser****

    Secret Inquiry

    Answer : [Re] Inquiry for the item from Ser****

    Secret Inquiry

  • Question : Inquiry for the item from KIE****2019-12-10

  • Question : Inquiry for the item from ngt****2019-12-06

  • Question : Inquiry for the item from hui****2019-11-29

  • Question : Inquiry for the item from ngt****2019-11-23

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[KAO] (Use Qoo10 Coupon!!!) Special!!! Merries Diapers Tape/Pants from NB-XXL - Premium Quality
[KAO] (Use Qoo10 Coupon!!!) Special!!! Merries Diapers Tape/Pants from NB-XXL - Premium Quality
Item Q&A
  • Question : Inquiry related delivery from fel****2019-12-11

    Secret Inquiry

    Answer : [Re] Inquiry related delivery from fel****

    Secret Inquiry

  • Question : Inquiry for the item from sue****2019-12-10

  • Question : Inquiry for the item from win****2019-12-02

  • Question : Inquiry for the item from ckn****2019-11-29

  • Question : Inquiry for the item from hap****2019-11-27

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[RB] Thirsty Hippo Promo!!! Dehumidifier 600ml x 32 + Free Kleenex Bath Tissue 20 rolls
[RB] Thirsty Hippo Promo!!! Dehumidifier 600ml x 32 + Free Kleenex Bath Tissue 20 rolls
Item Q&A
  • Question : Inquiry for the item from wav****2019-12-11

    Hi, whats the expiry date for this? Thanks!

    Answer : [Re] Inquiry for the item from wav****

    Dear Customer, we apologize that we are unable to advise on the expiry date. However, please be assured that we order from the manufacturer regularly on a weekly basis. Thus, most of our stocks are new & fresh. Thanks! QooLife Team

  • Question : Inquiry related delivery from app****2019-12-02

  • Question : Inquiry related delivery from lim****2019-11-26

  • Question : Inquiry related delivery from nyk****2019-11-18

  • Question : Inquiry related cancel and refund from tee****2019-11-17

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[NESTLÉ] Buy any 4: Bundle of MILO and NESCAFE and get FREE MISTRAL KETTLE WORTH $59
[NESTLÉ] Buy any 4: Bundle of MILO and NESCAFE and get FREE MISTRAL KETTLE WORTH $59
Item Q&A
  • Question : Inquiry for the item from caf****2019-12-10

    When is the expiry of milo australian powder 900g?

    Answer : [Re] Inquiry for the item from caf****

    Dear Customer, we apologize that we are unable to advise on the expiry date. However, please be assured that we order from the manufacturer regularly on a weekly basis. Thus, most of our stocks are new & fresh. Thanks! QooLife Team

  • Question : Inquiry for the item from mom****2019-11-22

  • Question : Inquiry for the item from bwz****2019-07-11

  • Question : Inquiry for the item from bwz****2019-06-25

  • Question : Inquiry for the item from may****2019-07-04

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[DUMEX] Mamil Gold Step 2/3/4/5/ Select[Big Tin 1.5kg/1.6kg] x 3 or  [Small Tin 850g] x 5
[DUMEX] Mamil Gold Step 2/3/4/5/ Select[Big Tin 1.5kg/1.6kg] x 3 or [Small Tin 850g] x 5
Item Q&A
  • Question : Inquiry for the item from xiu****2019-12-10

    Secret Inquiry

    Answer : [Re] Inquiry for the item from xiu****

    Secret Inquiry

  • Question : Inquiry for the item from cun****2019-07-30

  • Question : Inquiry for the item from joy****2019-05-20

  • Question : Inquiry for the item from Sjs****2019-05-19

  • Question : Inquiry related delivery from eil****2019-03-11

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$15 GRAB RIDES VOUCHER | INSTANT REDEMPTION
$15 GRAB RIDES VOUCHER | INSTANT REDEMPTION
Item Q&A
  • Question : Inquiry for the item from ome****2019-12-10

    Secret Inquiry

    Answer : [Re] Inquiry for the item from ome****

    Secret Inquiry

  • Question : Inquiry for the item from s.k****2019-12-09

  • Question : Inquiry for the item from ckh****2019-12-09

  • Question : Inquiry for the item from pri****2019-12-09

  • Question : Inquiry for the item from han****2019-12-09

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[Unicharm]【Imported from JAPAN!】LIFREE Adult Diaper | Free Dettol Wet Wipes !
[Unicharm]【Imported from JAPAN!】LIFREE Adult Diaper | Free Dettol Wet Wipes !
Item Q&A
  • Question : Inquiry for the item from 235****2019-12-09

    Secret Inquiry

    Answer : [Re] Inquiry for the item from 235****

    Secret Inquiry

    Question : [Re] Inquiry for the item from 235****

    Secret Inquiry

    Answer : [Re] Inquiry for the item from 235****

    Secret Inquiry

    Question : [Re] Inquiry for the item from 235****

    Secret Inquiry

  • Question : Inquiry for the item from ngs****2019-12-05

  • Question : Inquiry related delivery from ell****2019-11-24

  • Question : Inquiry for the item from tys****2019-11-08

  • Question : Inquiry for the item from 235****2019-11-01

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[Enfagrow A+] [Single tin] Stage 2/3/4/5 1.8kg | Made in Netherlands |
[Enfagrow A+] [Single tin] Stage 2/3/4/5 1.8kg | Made in Netherlands |
Item Q&A
  • Question : Inquiry for the item from ari****2019-12-10

    Hi seller if i buy 3 tin wil i get 3 free set powder or juz one set..?

    Answer : [Re] Inquiry for the item from ari****

    You will get one set of powder per tin ordered. So 3 tins, 3 sets of powder.

    Question : [Re] Inquiry for the item from ari****

    Ok tq for replying.. :)

    Answer : [Re] Inquiry for the item from ari****

    Dear Customer, thank you!! QooLife Team

  • Question : Inquiry for the item from leo****2019-12-01

  • Question : Inquiry for the item from pea****2019-12-01

  • Question : Inquiry for the item from jes****2019-11-30

  • Question : Inquiry for the item from Jes****2019-11-15

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【DOLCE GUSTO®】NDG GENIO COFFEE MACHINE + DISCOVERY PACK
【DOLCE GUSTO®】NDG GENIO COFFEE MACHINE + DISCOVERY PACK
Item Q&A
  • Question : Inquiry for the item from rec****2019-12-10

    Secret Inquiry

    Answer : [Re] Inquiry for the item from rec****

    Secret Inquiry

  • Question : Inquiry for the item from cre****2019-11-28

  • Question : Inquiry for the item from yuk****2019-11-05

  • Question : Inquiry for the item from jam****2019-08-19

  • Question : Inquiry from Hui****2019-04-10