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Item Question & Answer
[KAO]Special Bundle!!! Merries Diapers Tape/Pants from NB-XXL - Premium quality (Coupon Friendly)
[KAO]Special Bundle!!! Merries Diapers Tape/Pants from NB-XXL - Premium quality (Coupon Friendly)
Item Q&A
  • Question : Inquiry for the item from enquiry2020-12-01

    Hi is this the Japanese domestic version? (Carton white colour?)

  • Question : Inquiry for the item from Gene Neo2020-08-17

  • Question : Inquiry related delivery from fion2020-07-23

  • Question : Inquiry for the item from hid****2020-06-18

  • Question : Inquiry for the item from aba****2020-05-28

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$20 GRAB FOOD VOUCHER | INSTANT REDEMPTION
$20 GRAB FOOD VOUCHER | INSTANT REDEMPTION
Item Q&A
  • Question : Inquiry related return and exchange from sales2020-11-15

    Secret Inquiry

    Answer : [Re] Inquiry related return and exchange from sales

    Secret Inquiry

    Question : [Re] Inquiry related return and exchange from sales

    Secret Inquiry

    Answer : [Re] Inquiry related return and exchange from sales

    Secret Inquiry

    Question : [Re] Inquiry related return and exchange from sales

    Secret Inquiry

    Answer : [Re] Inquiry related return and exchange from sales

    Secret Inquiry

    Question : [Re] Inquiry related return and exchange from sales

    Secret Inquiry

    Answer : [Re] Inquiry related return and exchange from sales

    Secret Inquiry

  • Question : Inquiry for the item from kum2020-09-19

  • Question : Inquiry for the item from potatosinger382020-09-01

  • Question : Inquiry for the item from stephanie32322020-08-18

  • Question : Inquiry for the item from rylyn572020-08-08

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[PETPET]【1 Ctn】FITTI Jumbo Tape Baby Diapers size S~XL
[PETPET]【1 Ctn】FITTI Jumbo Tape Baby Diapers size S~XL
Item Q&A
  • Question : Inquiry for the item from syaficamunial902020-11-26

    i had order 2 times. 1st batch is fine. 2nd batch the diaper tape is not working. all torn the tape... half of the diaper all torn.. what is this??!

    Answer : [Re] Inquiry for the item from syaficamunial90

    Dear customer, please kindly provide us an image of the batch no. for the 2nd batch.
    It should be indicated on the carton box.
    Thank you.

    Question : [Re] Inquiry for the item from syaficamunial90

    what number is this?

    Answer : [Re] Inquiry for the item from syaficamunial90

    or this..i really throw alot already cannot be tape. why the second batxh like this. the funny part is only right tape is faulty

    Question : [Re] Inquiry for the item from syaficamunial90

    this?

    Answer : [Re] Inquiry for the item from syaficamunial90

    Thank you for providing the snapshots, we have submitted this case to our brand, Unicharm Singapore and will keep you posted on the outcome soon. Thank you.

    Question : [Re] Inquiry for the item from syaficamunial90

    then how about all this?? keep tearing??

  • Question : Inquiry for the item from shuu_yiinn2020-10-28

$10 GRAB RIDES VOUCHER | INSTANT REDEMPTION
$10 GRAB RIDES VOUCHER | INSTANT REDEMPTION
Item Q&A
  • Question : Inquiry for the item from annegoh19762020-12-01

    It say my promo cose is invalid. Can you assist?

    Best regards
    Anne goh

  • Question : Inquiry for the item from tjm2020-11-29

  • Question : Inquiry for the item from you****2020-05-03

  • Question : Inquiry related cancel and refund from Jess2020-11-28

  • Question : Inquiry related cancel and refund from wesleyteo772020-11-16

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[T2Tea] 2020 Christmas Edition*Limited Stocks*Teabags / Loose Leaf / Tea Gifting / Tea+Teaware Set
[T2Tea] 2020 Christmas Edition*Limited Stocks*Teabags / Loose Leaf / Tea Gifting / Tea+Teaware Set
Item Q&A
  • Question : Inquiry for the item from geraldine_chia2020-12-01

    Secret Inquiry

    Answer : [Re] Inquiry for the item from geraldine_chia

    Secret Inquiry

    Question : [Re] Inquiry for the item from geraldine_chia

    Secret Inquiry

    Answer : [Re] Inquiry for the item from geraldine_chia

    Secret Inquiry

    Question : [Re] Inquiry for the item from geraldine_chia

    Secret Inquiry

  • Question : Inquiry for the item from paulineycw2020-11-07

  • Question : Inquiry for the item from annie2020-11-06

  • Question : Inquiry for the item from K2020-11-05

  • Question : Inquiry for the item from evelynkok19972020-10-21

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Kimberly Clark 1 x CARTON SALE: Huggies Platinum Diapers/ Pants
Kimberly Clark 1 x CARTON SALE: Huggies Platinum Diapers/ Pants
Item Q&A
  • Question : Inquiry related delivery from Mh2020-12-01

    Secret Inquiry

    Answer : [Re] Inquiry related delivery from Mh

    Secret Inquiry

    Question : [Re] Inquiry related delivery from Mh

    Secret Inquiry

    Answer : [Re] Inquiry related delivery from Mh

    Secret Inquiry

  • Question : Inquiry related return and exchange from sherlyn.ng402020-11-12

  • Question : Inquiry related delivery from xufengriya2020-11-16

  • Question : Inquiry for the item from llengz822020-11-15

  • Question : Inquiry related delivery from adeline_tang2020-11-14

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[TSP] SONGHE - 10KG/25KG THAI FRAGRANT RICE! QUALITY RICE!
[TSP] SONGHE - 10KG/25KG THAI FRAGRANT RICE! QUALITY RICE!
Item Q&A
  • Question : Inquiry for the item from siowcy2020-12-01

    For 25kg, what is the expiry date?

    Answer : [Re] Inquiry for the item from siowcy

    Dear Customer, the min shelf life for Song He 25kg is 1 year.

    Thank you

  • Question : Inquiry for the item from myoshworld2020-11-29

  • Question : Inquiry for the item from sangyi20092020-11-27

  • Question : Inquiry related delivery from katchuen2020-11-26

  • Question : Inquiry for the item from Bella2020-11-09

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[DUMEX] [Promo] [Buy 4 get 2 free] Dumex Mamil Gold Stage 3 1.6kg (Old Packaging)
[DUMEX] [Promo] [Buy 4 get 2 free] Dumex Mamil Gold Stage 3 1.6kg (Old Packaging)
Item Q&A
  • Question : Inquiry for the item from darlras07072020-11-29

    When will the items re stocked ? Thanks

    Answer : [Re] Inquiry for the item from darlras0707

    Dear Customer, this promotion has left with the last 2 sets. and there will be no replenishment for the promo stock.

    Thank you very muhc

    Question : [Re] Inquiry for the item from darlras0707

    Sure thanks

    Answer : [Re] Inquiry for the item from darlras0707

    Thank you.

    Question : [Re] Inquiry for the item from darlras0707

    I just ordered 6 tins from you thanks

    Answer : [Re] Inquiry for the item from darlras0707

    Dear customer, duly noted.
    Thank you for shopping with us.

    Question : [Re] Inquiry for the item from darlras0707

    Hello, I still haven’t received my items despite opting for quick delivery. Should be delivered yesterday

    Answer : [Re] Inquiry for the item from darlras0707

    Can I receive my items by today? Thanks

    Question : [Re] Inquiry for the item from darlras0707

    I saw that it says pick up failed

    Answer : [Re] Inquiry for the item from darlras0707

    Dear Customer, we are checking with Qxpress for your order. Will update you

    Sorry about it.

    Thank you

  • Question : Inquiry for the item from chewlengneo2020-11-26

  • Question : Inquiry for the item from Gekkiah2020-11-09

  • Question : Inquiry for the item from Jerrytcs762020-11-09

  • Question : Inquiry for the item from blue_nemesis2020-11-03

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[Abbott]【Bundle of 4】Ensure Powder/ Life 850g – For Singapore market
[Abbott]【Bundle of 4】Ensure Powder/ Life 850g – For Singapore market
Item Q&A
  • Question : Inquiry from jer2020-11-30

    Secret Inquiry

    Answer : [Re] Inquiry from jer

    Secret Inquiry

    Question : [Re] Inquiry from jer

    Secret Inquiry

    Answer : [Re] Inquiry from jer

    Secret Inquiry

    Question : [Re] Inquiry from jer

    Secret Inquiry

    Answer : [Re] Inquiry from jer

    Secret Inquiry

  • Question : Inquiry for the item from Ros2020-11-28

  • Question : Inquiry for the item from Ros2020-11-28

  • Question : Inquiry for the item from Ros2020-11-28

  • Question : Inquiry for the item from christin_taslim2020-11-27

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[PnG] [1 Carton]Official Pampers diapers All sizes available NB-XXL Made in Japan
[PnG] [1 Carton]Official Pampers diapers All sizes available NB-XXL Made in Japan
Item Q&A
  • Question : Inquiry from angeline_nglixuan2020-11-29

    Hi I tried to add purchase for premium tape L size but unable to add as the free gift drop down is not working to select.

    Answer : [Re] Inquiry from angeline_nglixuan

    Dear Customer, as the toothbrush has run out, we have changed the free gift. And you might want to place your order now.

    Thank you.

    Question : [Re] Inquiry from angeline_nglixuan

    Thanks. Cart coupon cannot be use on your item?

    Answer : [Re] Inquiry from angeline_nglixuan

    Dear Customer, Pampers is not entitle for Cart Coupon. We are sorry about that.

    Thank you

  • Question : Inquiry for the item from alvintheng2020-11-30

  • Question : Inquiry for the item from Neha2020-11-30

  • Question : Inquiry for the item from muhd_nurizam2020-11-30

  • Question : Inquiry for the item from pluzzzero2020-11-29

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[FRISO] Friso Gold Stage 3/4  (1.8kg) - Growing Up Milk | Made in the Netherlands
[FRISO] Friso Gold Stage 3/4  (1.8kg) - Growing Up Milk | Made in the Netherlands
Item Q&A
  • Question : Inquiry for the item from Hartini2020-12-01

    Hi Seller,

    May i know when is the expired date for friso gold stage 3?

    Thank you

    Answer : [Re] Inquiry for the item from Hartini

    Dear Customer, the stock that we have is from Friso officially. The min shelf life is 1.5 years min.

    Thank you

[RB Health] DUREX PREMIUM RANGE (Invisible/ Mutual Climax/ Real Feel)
[RB Health] DUREX PREMIUM RANGE (Invisible/ Mutual Climax/ Real Feel)
Item Q&A
  • Question : Inquiry for the item from Billy2020-12-01

    Hi seller, for the parcel packaging, will it be discrete?

    Answer : [Re] Inquiry for the item from Billy

    Yes, it will not state the contents of the parcel :)

  • Question : Inquiry related delivery from max2020-11-16

  • Question : Inquiry related delivery from lui****2019-10-12

  • Question : Inquiry for the item from eri****2019-10-10

  • Question : [About Item] Related Inquiries2016-12-08

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[KAO]【1 Ctn】Merries Diapers Tape/ Pants Up NB-XXL [Made in Japan] + FREE GIFT!!
[KAO]【1 Ctn】Merries Diapers Tape/ Pants Up NB-XXL [Made in Japan] + FREE GIFT!!
Item Q&A
  • Question : Inquiry for the item from Joyce2020-11-30

    Tender love m and L size - when will it be restocked?

    Answer : [Re] Inquiry for the item from Joyce

    Hi customer, these sizes have not been sold out and discontinued. Thank you.

    Question : [Re] Inquiry for the item from Joyce

    Which type is an alternative to the tender love series? I’m looking for the premium/soft version.

    Answer : [Re] Inquiry for the item from Joyce

    Hi customer, an alternative diapers with similar price range and quality will be: https://www.qoo10.sg/GMKT.INC/Goods/Goods.aspx?goodscode=676625177. Thank you!

  • Question : Inquiry for the item from territan872020-11-20

  • Question : Inquiry for the item from Faith2020-11-18

  • Question : Inquiry for the item from checkeredbox2020-11-17

  • Question : Inquiry for the item from pautze842020-10-31

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(3 BOXES) STARBUCKS NESCAFE DOLCE GUSTO CAPSULES
(3 BOXES) STARBUCKS NESCAFE DOLCE GUSTO CAPSULES
Item Q&A
  • Question : Inquiry for the item from sharonlim132020-11-25

    Hi, will Americano be restocked and when ? Thanks.

    Answer : [Re] Inquiry for the item from sharonlim13

    Hi customer, stocks will be replenished on Saturday. Do check back again. Thank you.

    Question : [Re] Inquiry for the item from sharonlim13

    Hi. Still not restocked?

    Answer : [Re] Inquiry for the item from sharonlim13

    Hi. Still not yet restocked?

    Question : [Re] Inquiry for the item from sharonlim13

    Dear customer, our new batch of stocks got delayed. Do check back again, this friday. Thank you.

  • Question : Inquiry for the item from Xiao Fei2020-11-12

  • Question : Inquiry related delivery from shrxnana2020-11-02

  • Question : Inquiry for the item from tan_juslene2020-11-01

  • Question : Inquiry for the item from hendrohartanto2020-10-21

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[RB Home] [Bundle of 2] Harpic Liquid 450ml/500ml
[RB Home] [Bundle of 2] Harpic Liquid 450ml/500ml
Item Q&A
  • Question : 来自wyhhbs会员的商品咨询。2020-11-29

    Just opened the carton, but found that the White Shine has expired, can you explain it?

    Answer : [Re] 来自wyhhbs会员的商品咨询。

    Dear Customer, We are sorry for the case. Can we check with you if all 12 bottles are the same issue? If so, we will arrange a new trip to you with the fresh stock.

    Thank you

    Question : [Re] 来自wyhhbs会员的商品咨询。

    Hi seller,
    Yes, all have the same expired date. When can arrange a new trip to replace with the fresh stock?

    Answer : [Re] 来自wyhhbs会员的商品咨询。

    Dear Customer, we will update you once the new trip has been registered. Currently it is out of stock now.
    We will have new batch of stock come in on this week.

    Thank you

  • Question : Inquiry for the item from Loo2020-11-19

[TSP] SongHe - Tsuru Refinded Sunflower Oil 5L/Tsuru Vegetable Cooking Oil 5L
[TSP] SongHe - Tsuru Refinded Sunflower Oil 5L/Tsuru Vegetable Cooking Oil 5L
Item Q&A
  • Question : Inquiry for the item from Tan2020-11-30

    Hi,when will the sunflower oil be restocked? Thanks.

    Answer : [Re] Inquiry for the item from Tan

    Dear Customer, the stock will be back on 2 Dec.

    Thank you very much

  • Question : Inquiry for the item from kelly2020-11-02

  • Question : Inquiry for the item from kelly2020-11-02

  • Question : Inquiry for the item from alvincth24522020-09-21

  • Question : Inquiry for the item from Daniel2020-08-09

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[Clearance SALE] PN Minivel Stove Pressure Cooker (Red) 2L HOT IN KOREA!!! Special 65% OFF
[Clearance SALE] PN Minivel Stove Pressure Cooker (Red) 2L HOT IN KOREA!!! Special 65% OFF
Item Q&A
  • Question : Inquiry for the item from k_s_cheong2020-11-30

    What material is the pot made of? Thank you.

    Answer : [Re] Inquiry for the item from k_s_cheong

    Dear customer, please kindly refer to the item description for more product information on the item.
    Thank you.

  • Question : Inquiry for the item from SY2020-08-07

  • Question : Inquiry for the item from Let****2019-12-27

  • Question : Inquiry for the item from 236****2019-12-03

  • Question : Inquiry for the item from dan****2019-11-26

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Andersens 1+1 Scoop of Ice Cream | FREE Topping with Each Scoop
Andersens 1+1 Scoop of Ice Cream | FREE Topping with Each Scoop
Item Q&A
  • Question : Inquiry for the item from lonnkay2020-11-30

    Secret Inquiry

    Answer : [Re] Inquiry for the item from lonnkay

    Secret Inquiry

  • Question : Inquiry from Kid2020-11-19

  • Question : Inquiry for the item from cleverstarfish2020-11-23

  • Question : Inquiry related delivery from edenhome2020-11-17

  • Question : Inquiry for the item from carols1172020-11-12

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[PnG][Bundle of 4] Dynamo Power Gel Laundry Detergent bottles 2.75L/ 3L -  All types available
[PnG][Bundle of 4] Dynamo Power Gel Laundry Detergent bottles 2.75L/ 3L - All types available
Item Q&A
  • Question : Inquiry for the item from anniekhor8882020-11-30

    Can I confirm with you on the date printed on the bottle. Is it manufacturing date or expiry date?

    Answer : [Re] Inquiry for the item from anniekhor888

    Dear customer, the date printed should be the manufacturing date.
    The expiry date is 1.5 years approximately after manufacturing date.
    Thank you.

  • Question : Inquiry related delivery from angelaji1132020-10-31

  • Question : Inquiry related delivery from zhiyinhua2020-11-25

  • Question : Inquiry related delivery from fang811092020-11-21

  • Question : Inquiry related delivery from toffy_k2020-11-21

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[Chip Seng Impex] [Bundle of 2]Golden Eagle - 5KG/10KG THAI FRAGRANT RICE!| QUALITY RICE!
[Chip Seng Impex] [Bundle of 2]Golden Eagle - 5KG/10KG THAI FRAGRANT RICE!| QUALITY RICE!
Item Q&A
  • Question : Inquiry for the item from pltok03032020-11-28

    Secret Inquiry

    Answer : [Re] Inquiry for the item from pltok0303

    Secret Inquiry

    Question : [Re] Inquiry for the item from pltok0303

    Secret Inquiry

    Answer : [Re] Inquiry for the item from pltok0303

    Secret Inquiry

  • Question : Inquiry for the item from sauxout2020-10-14

  • Question : Inquiry for the item from siowlin2020-10-14

  • Question : Inquiry for the item from 238****2020-06-21

  • Question : Inquiry for the item from twn****2020-05-27

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Nestle Nan Milk Forumla milk [Nan Optipro/HA/Kid hypoallergenic] (Bundle of 6)
Nestle Nan Milk Forumla milk [Nan Optipro/HA/Kid hypoallergenic] (Bundle of 6)
Item Q&A
  • Question : 来自maytan820208会员的取消/退款咨询。2020-11-30

    Hi seller , I successfully paid $159.50 Nestle Nan Optipro 4 1.6kgx3 by 23/11 but failed because the coupons used happened to expire at 12 midnight. The screen shows that the order will be automatically cancelled within half an hour, but I received a credit card bill by 24/11. Will there be a refund? Or if seller can still send out the order for me also can . Please let me know as soon as possible thank you!

    Answer : [Re] 来自maytan820208会员的取消/退款咨询。

    This is the screen showing will automatically cancel the payment!

    Question : [Re] 来自maytan820208会员的取消/退款咨询。

    Dear customer, for payment issues please kindly reach out to Qoo10 Customer Service for further assistance as we are unable to resolve this on our end.
    This is their contact info:
    Email: help@qoo10.com
    Contact no.: 6500-4440

    Sorry for any inconvenience caused.
    Thank you.

  • Question : Inquiry for the item from maressa2020-11-28

  • Question : Inquiry for the item from Nhyz2020-11-26

  • Question : Inquiry for the item from winnie10202020-11-26

  • Question : Inquiry for the item from do623*2020-11-24

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[Unicharm]【BUY 4 FREE 2 PACKS】Mamypoko Air Fit (Made in Japan) (Tape/Pants) NB~XXL
[Unicharm]【BUY 4 FREE 2 PACKS】Mamypoko Air Fit (Made in Japan) (Tape/Pants) NB~XXL
Item Q&A
  • Question : Inquiry for the item from Weekangang2020-11-29

    Hi, is there other option for the free diapers? My kids are using L and XL but FOC has only NB and S size available. Thanks

    Answer : [Re] Inquiry for the item from Weekangang

    I am looking to buy the 2 carton free 1 carton deal. Thanks

    Question : [Re] Inquiry for the item from Weekangang

    Dear customer, new batch of foc stocks will be replenished on Wednesday/Thursday. Do check back again. Thank you.

    Answer : [Re] Inquiry for the item from Weekangang

    sure thanks!

    Question : [Re] Inquiry for the item from Weekangang

    you are most welcomne

  • Question : Inquiry for the item from rachiesu2020-11-30

  • Question : Inquiry for the item from prischan.wl2020-11-27

  • Question : Inquiry for the item from huiling24112020-11-27

  • Question : Inquiry related delivery from santhaa2020-11-19