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Question & Answer

Q & A Lists
Item Question & Answer
[NESTLÉ NAN] STAGE 1 Nan Optipro/ H.A/ A.R/ C.R
[NESTLÉ NAN] STAGE 1 Nan Optipro/ H.A/ A.R/ C.R
Item Q&A
  • Question : Inquiry for the item from Jaydentan24032021-02-26

    Secret Inquiry

  • Question : Inquiry for the item from piyopyid2021-02-18

  • Question : Inquiry for the item from aracious2021-02-18

  • Question : Inquiry for the item from Jaydentan24032021-02-14

  • Question : Inquiry for the item from piyopyid2021-01-20

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Nestle Nan Milk Formula milk [Stage 3/ 4/ 3 H.A] (Bundle of 6)
Nestle Nan Milk Formula milk [Stage 3/ 4/ 3 H.A] (Bundle of 6)
Item Q&A
  • Question : Inquiry for the item from Sharonyipling2021-02-26

    Hi Seller ,wish to order 6*nan 4 . But I want with new packaging made in Singapore . You have stock for it ?

  • Question : Inquiry for the item from Helen2021-02-25

  • Question : Inquiry for the item from Gene2021-02-25

  • Question : Inquiry for the item from Ang2021-02-24

  • Question : Inquiry for the item from Avena2021-02-24

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[Enfagrow A+] [BUNDLE OF 9] Stage 3/4/5 1.8kg *USE CART COUPON*
[Enfagrow A+] [BUNDLE OF 9] Stage 3/4/5 1.8kg *USE CART COUPON*
Item Q&A
  • Question : Inquiry for the item from jeakyzz2021-02-26

    Secret Inquiry

  • Question : Inquiry for the item from yeemay20052021-02-16

  • Question : Inquiry for the item from Cheryl2021-01-12

  • Question : Inquiry related return and exchange from yingying6152020-11-28

  • Question : Inquiry related delivery from stephen_lcy2020-11-10

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(5 PACKS) STARBUCKS NESPRESSO COFFEE CAPSULES
(5 PACKS) STARBUCKS NESPRESSO COFFEE CAPSULES
Item Q&A
  • Question : Inquiry related delivery from limbeebee2021-02-25

    I tried ordering 5 packs starbucks nespresso coffee capsules and I choose prime next day but your item will not add into my cart. Kindly explain. Thank you.

    Answer : [Re] Inquiry related delivery from limbeebee

    Hi customer, are you able to provide us with the error message? Thank you

    Question : [Re] Inquiry related delivery from limbeebee

    there is no error message. the webpage just stay there and your item will not add onto my shopping cart. please rectify as i sincerely want to buy the 5 packs of the starbucks nespresso coffee capsules.

    Answer : [Re] Inquiry related delivery from limbeebee

    i also never choose for TRY ME as i just want to buy the 5 packs of starbucks nespresso coffee capsules. please rectify. thank you.

    Question : [Re] Inquiry related delivery from limbeebee

    Please try selecting 'none' under TRY ME option to cart in.

    Answer : [Re] Inquiry related delivery from limbeebee

    thank you, I had ordered. Cart no. 142463212

  • Question : Inquiry related return and exchange from ghies2021-02-09

  • Question : Inquiry for the item from Audreyong2021-01-30

NESCAFE DOLCE GUSTO NDG Coffee and Tea Capsules (Bundle of 5)
NESCAFE DOLCE GUSTO NDG Coffee and Tea Capsules (Bundle of 5)
Item Q&A
  • Question : Inquiry for the item from 2boysim2021-02-20

    Secret Inquiry

    Answer : [Re] Inquiry for the item from 2boysim

    Secret Inquiry

    Question : [Re] Inquiry for the item from 2boysim

    Secret Inquiry

  • Question : Inquiry for the item from Lyn2021-02-25

  • Question : Inquiry for the item from ad2021-02-19

  • Question : Inquiry for the item from Brownie13142021-02-17

  • Question : Inquiry for the item from galaxybaby20122021-02-16

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Nestle Nan Milk Forumla milk [Nan Optipro/HA/Kid hypoallergenic] (Bundle of 3)
Nestle Nan Milk Forumla milk [Nan Optipro/HA/Kid hypoallergenic] (Bundle of 3)
Item Q&A
  • Question : Inquiry for the item from ling23842021-02-25

    Hi, optipro 3 1.6kg x2 at $137 is 2 tins only right not 3 tins. Abit confusing cos image states 3 tins. Thanks.

  • Question : Inquiry for the item from Zin_l2021-02-24

  • Question : Inquiry for the item from kgkoh792021-02-20

  • Question : Inquiry for the item from irenetan79792021-02-16

  • Question : Inquiry for the item from karyntanps2021-02-03

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[NESTLÉ NAN] OPTIPRO® Stage 2/ H.A. 2 Follow-up Formula 800g
[NESTLÉ NAN] OPTIPRO® Stage 2/ H.A. 2 Follow-up Formula 800g
Item Q&A
  • Question : Inquiry related return and exchange from tswben2021-02-23

    Secret Inquiry

    Answer : [Re] Inquiry related return and exchange from tswben

    Secret Inquiry

    Question : [Re] Inquiry related return and exchange from tswben

    Secret Inquiry

    Answer : [Re] Inquiry related return and exchange from tswben

    Secret Inquiry

    Question : [Re] Inquiry related return and exchange from tswben

    Secret Inquiry

    Answer : [Re] Inquiry related return and exchange from tswben

    Secret Inquiry

    Question : [Re] Inquiry related return and exchange from tswben

    Secret Inquiry

    Answer : [Re] Inquiry related return and exchange from tswben

    Secret Inquiry

  • Question : Inquiry related return and exchange from Starz2021-02-22

  • Question : Inquiry for the item from wobbly_freak2021-02-17

  • Question : Inquiry for the item from irisong282021-02-15

  • Question : Inquiry for the item from ssey_angel2021-01-27

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[Lion] [Bundle of 4] Mama Lemon 1L+ 1L Refill [Bundle Pack x 4]
[Lion] [Bundle of 4] Mama Lemon 1L+ 1L Refill [Bundle Pack x 4]
Item Q&A
  • Question : Inquiry for the item from Ashlyn2021-02-25

    Expiry Date?

    Answer : [Re] Inquiry for the item from Ashlyn

    Dear Customer, min shelf life of the stock is 1.5 years.

    Thank you very much

    Question : [Re] Inquiry for the item from Ashlyn

    Thanks for your prompt reply

  • Question : Inquiry for the item from tim_hoe2020-08-11

  • Question : Inquiry for the item from kay****2020-06-23

  • Question : Inquiry for the item from stm****2020-06-18

  • Question : Inquiry related delivery from fel****2020-04-28

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(5 BOXES) STARBUCKS NESCAFE DOLCE GUSTO CAPSULES
(5 BOXES) STARBUCKS NESCAFE DOLCE GUSTO CAPSULES
Item Q&A
  • Question : Inquiry for the item from lis3942021-02-25

    Hi, Why cant choose all.cherry blossom? Why Other cusyomer can have all same flovour? I have alot of other flabour thus dun want to.stockup other then cherry bossom.

    Answer : [Re] Inquiry for the item from lis394

    Hi customer, we have limited stocks for Cherry blossoms. Currently limited to 2 boxes per purchase. Thank you

    Question : [Re] Inquiry for the item from lis394

    Base on what i can see you still have alot of stock so it should be 1st come 1st serve till you sold out , Guess it suppose to be that way right? I hope ypu amend the listing for us to to choose all chetry blossom. Else is ok i just buy elsewhere perhaps. Tq

    Answer : [Re] Inquiry for the item from lis394

    This is the way we have fixed our configuration of the listing to prevent out of stocks issue to customers who wishes to purchase at later part. Thank you.

  • Question : Inquiry for the item from Lyn2021-02-25

  • Question : Inquiry for the item from redapplejc2021-02-24

  • Question : Inquiry for the item from thunderblair2021-01-23

  • Question : Inquiry for the item from Brendayip2021-01-14

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[NESTLÉ®] MILO® UHT / LESS SUGAR Ready To Drink! 48 X 200ML - CNY DESIGN
[NESTLÉ®] MILO® UHT / LESS SUGAR Ready To Drink! 48 X 200ML - CNY DESIGN
Item Q&A
  • Question : Inquiry for the item from Candy2021-02-25

    May I know when is the expiry date for less sugar?

    Answer : [Re] Inquiry for the item from Candy

    Dear customer, we guarantee at least 3 months of expiry from date of delivery. Thank you.

  • Question : Inquiry for the item from jeffreymok712021-02-21

  • Question : Inquiry for the item from silver_paradise2021-02-20

  • Question : Inquiry for the item from wanfikryy032021-02-19

  • Question : Inquiry for the item from En2021-01-26

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[TSP] SongHe - Tsuru Refinded Sunflower Oil 5L/Tsuru Vegetable Cooking Oil 5L
[TSP] SongHe - Tsuru Refinded Sunflower Oil 5L/Tsuru Vegetable Cooking Oil 5L
Item Q&A
  • Question : Inquiry for the item from Annie2021-02-25

    Secret Inquiry

    Answer : [Re] Inquiry for the item from Annie

    Secret Inquiry

  • Question : Inquiry for the item from tgldawn48582021-01-09

  • Question : Inquiry for the item from saaim alias2020-12-14

  • Question : Inquiry for the item from Tan2020-11-30

  • Question : Inquiry for the item from kelly2020-11-02

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[PETPET]【1 Ctn】CERTAINTY DryPants/SuperPants/MaxPants/Tape Adult Diapers size M~XL
[PETPET]【1 Ctn】CERTAINTY DryPants/SuperPants/MaxPants/Tape Adult Diapers size M~XL
Item Q&A
  • Question : Inquiry for the item from pat_tanpp2021-02-25

    Can I know when the superpant size L stock arriving?
    Need to order soon. Thanks.

    Answer : [Re] Inquiry for the item from pat_tanpp

    Hi customer, this item is currently out of stocks at the moment. New batch will be available in 1st / 2nd week of March. Thank you

  • Question : Inquiry for the item from Amarisf42021-01-02

  • Question : Inquiry for the item from Ming2020-12-11

  • Question : Inquiry from 3depl332020-11-19

  • Question : Inquiry for the item from puaysiang2020-11-09

[Kimberly Clark] 1 x CARTON SALE: Huggies Silver Diapers/ Pants
[Kimberly Clark] 1 x CARTON SALE: Huggies Silver Diapers/ Pants
Item Q&A
  • Question : Inquiry for the item from safinalim862021-02-25

    Hi

    Huggies Silver Pants XXL when will restock.?

    Answer : [Re] Inquiry for the item from safinalim86

    It will be restocked late next week

  • Question : Inquiry for the item from happyazy2021-02-07

  • Question : Inquiry for the item from Mabel_limwt2021-02-06

  • Question : Inquiry for the item from tarcy_ting20022021-01-03

  • Question : Inquiry for the item from ProFire2020-12-28

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[DUMEX] Mamil Gold Step 3/4/5/ Select[Big Tin 1.5kg/1.6kg] x 3(Diaper Bag) or  [Small Tin 850g] x 5
[DUMEX] Mamil Gold Step 3/4/5/ Select[Big Tin 1.5kg/1.6kg] x 3(Diaper Bag) or [Small Tin 850g] x 5
Item Q&A
  • Question : Inquiry related delivery from phoebeary2021-02-25

    Secret Inquiry

    Answer : [Re] Inquiry related delivery from phoebeary

    Secret Inquiry

  • Question : Inquiry for the item from penguinna2020-10-05

  • Question : Inquiry for the item from leejerry822020-07-16

  • Question : Inquiry related delivery from jea****2020-04-30

  • Question : Inquiry for the item from jun****2020-04-14

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Kimberly Clark 1 x CARTON SALE: Huggies Platinum Diapers/ Pants
Kimberly Clark 1 x CARTON SALE: Huggies Platinum Diapers/ Pants
Item Q&A
  • Question : Inquiry related delivery from libra83squirrel2021-02-25

    Secret Inquiry

  • Question : Inquiry for the item from jessie2021-02-24

  • Question : Inquiry for the item from wynnkittyli2021-02-24

  • Question : Inquiry for the item from Vinci2021-02-24

  • Question : Inquiry for the item from jujowong2021-02-23

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[JnJ] Desitin Rapid Relief Zinc Oxide Diaper Rash Cream 57g [BUNDLE OF 2]
[JnJ] Desitin Rapid Relief Zinc Oxide Diaper Rash Cream 57g [BUNDLE OF 2]
Item Q&A
  • Question : Inquiry for the item from wenwen_832021-02-23

    Hi Seller,

    What is the expiry date for the desitin cream?

    Answer : [Re] Inquiry for the item from wenwen_83

    stocks just entered last month so be rest assured that expiry date is far ;)

    Question : [Re] Inquiry for the item from wenwen_83

    May I know far is till when, 2022 or 2023?

[Kimberly Clark] Depend Adult Care Diapers
[Kimberly Clark] Depend Adult Care Diapers
Item Q&A
  • Question : Inquiry for the item from Lynn2021-02-07

    Secret Inquiry

    Answer : [Re] Inquiry for the item from Lynn

    Secret Inquiry

    Question : [Re] Inquiry for the item from Lynn

    Secret Inquiry

    Answer : [Re] Inquiry for the item from Lynn

    Secret Inquiry

    Question : [Re] Inquiry for the item from Lynn

    Secret Inquiry

  • Question : Inquiry for the item from lshsm2021-02-02

  • Question : Inquiry for the item from Lynn2020-10-16

  • Question : Inquiry for the item from vonne.gn2020-09-27

  • Question : Inquiry for the item from x-cherrrlyn2020-08-17

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[Kimberly Clark] 1 x CARTON SALE: Huggies Gold Diapers/ Pants
[Kimberly Clark] 1 x CARTON SALE: Huggies Gold Diapers/ Pants
Item Q&A
  • Question : Inquiry for the item from lcyyjh2021-02-24

    Secret Inquiry

    Answer : [Re] Inquiry for the item from lcyyjh

    Secret Inquiry

  • Question : Inquiry related delivery from portomanilyn2021-02-14

  • Question : Inquiry related delivery from portomanilyn2021-02-14

  • Question : Inquiry for the item from Torchic10242021-01-16

  • Question : Inquiry for the item from caroltcm842021-01-16

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[Abbott]【Single tin】Ensure Powder/ Life 850g – For Singapore market
[Abbott]【Single tin】Ensure Powder/ Life 850g – For Singapore market
Item Q&A
  • Question : Inquiry for the item from mpk_sarah2021-02-23

    I bought chocolate and strawberry. May I know is it only singapore favor has "less sweet"

    Answer : [Re] Inquiry for the item from mpk_sarah

    Hi customer, for better assistance, please kindly contact Abbott Careline at +65 6278 6220 (Monday – Friday, 9am to 5pm) and their nutrition specialists will help to address your concern(s).

    Question : [Re] Inquiry for the item from mpk_sarah

    So simple, you check your product, which favor has the word less sweet under the red word "HMB", you check your stock you can see

    Answer : [Re] Inquiry for the item from mpk_sarah

    Vanilla, Wheat and Coffee variants come with the Less Sweet choice.

  • Question : Inquiry for the item from weili2021-02-22

  • Question : Inquiry for the item from agneskoklc2021-02-17

  • Question : Inquiry for the item from lwl2021-02-16

  • Question : Inquiry for the item from tanstephanie992021-02-15

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[NESTLÉ] MILO® Australian Recipe Powder / Sachets
[NESTLÉ] MILO® Australian Recipe Powder / Sachets
Item Q&A
  • Question : Inquiry for the item from crystal66ang2021-02-24

    Secret Inquiry

    Answer : [Re] Inquiry for the item from crystal66ang

    Secret Inquiry

  • Question : Inquiry for the item from agneskeh2021-01-02

  • Question : Inquiry for the item from yeanhwee04212020-12-29

  • Question : Inquiry for the item from whatlahhh2020-11-23

  • Question : Inquiry for the item from Cookie2020-11-11

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[WYETH]  S26 Promil Gold Follow On Milk Formula - Stage 2 900g
[WYETH] S26 Promil Gold Follow On Milk Formula - Stage 2 900g
Item Q&A
  • Question : Inquiry for the item from yuvarajan212021-02-23

    Hi, if I order today can I get tomorrow delivery? May I know expiry date?

    Answer : [Re] Inquiry for the item from yuvarajan21

    item on delivery. u may check the expiry date when ur items arrive :)

  • Question : Inquiry for the item from xueren07842020-08-08

  • Question : Inquiry for the item from cla****2020-05-02

[Abbott]【Bundle of 4】Ensure Life / Powder 850g – For Singapore market
[Abbott]【Bundle of 4】Ensure Life / Powder 850g – For Singapore market
Item Q&A
  • Question : Inquiry for the item from Myejay2021-02-23

    Hi do u carry the refill pack ?

    Answer : [Re] Inquiry for the item from Myejay

    Hi customer, we currently do not offer the refill pack, but are considering to bring this item in soon. Thank you

  • Question : Inquiry for the item from sat2019112021-02-13

  • Question : Inquiry for the item from Terry W2021-02-10

  • Question : Inquiry for the item from Terry W2021-02-10

  • Question : Inquiry for the item from sallyshyeo2021-02-07

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[NESTLÉ NAN] OPTIPRO® Gro 3 Growing Up Milk 800g
[NESTLÉ NAN] OPTIPRO® Gro 3 Growing Up Milk 800g
Item Q&A
  • Question : Inquiry related delivery from Harold2021-02-22

    When is the expiry for 2 tins bundled?

  • Question : Inquiry for the item from belle2021-01-30

  • Question : Inquiry for the item from hebehyorl2021-01-25

  • Question : Inquiry for the item from yunihxw2021-01-24

  • Question : Inquiry for the item from dreamz_fantasy902020-12-27

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[NESTLÉ NAN] OPTIPRO Kid 4 900g/1.6kg
[NESTLÉ NAN] OPTIPRO Kid 4 900g/1.6kg
Item Q&A
  • Question : Inquiry related delivery from Harold2021-02-22

    Hi when is the expiry for the 2 tins bundled deal?

  • Question : Inquiry for the item from blue_nemesis2020-11-09

  • Question : Inquiry related delivery from ozz****2020-04-25

  • Question : Inquiry from lio****2020-04-10

  • Question : Inquiry for the item from che****2020-03-18

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[DUMEX] ​Mamil Gold Stage 1/2 Infant Newborn Baby Milk Formula 850g
[DUMEX] ​Mamil Gold Stage 1/2 Infant Newborn Baby Milk Formula 850g
Item Q&A
  • Question : Inquiry for the item from hyun2021-02-22

    May i know when will mamil stage 1 restock?

    Answer : [Re] Inquiry for the item from hyun

    Dear Customer, the shipment will be in on 24 Feb. You can come and check the listing again on 25 Feb.

    Thank you very much

  • Question : Inquiry for the item from ema_mermaid2021-02-15

  • Question : Inquiry for the item from evangelynn03102021-02-08

  • Question : Inquiry related delivery from no_reception2020-12-03

  • Question : Inquiry for the item from sihan_862020-11-06

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[Abbott]【Bundle of 3】Similac 2FL Milk Formula 1.8KG | Stage 3 and 4 - For Singapore market
[Abbott]【Bundle of 3】Similac 2FL Milk Formula 1.8KG | Stage 3 and 4 - For Singapore market
Item Q&A
  • Question : Inquiry for the item from fannfan852021-02-21

    Hi why is the packaging different from the previous batch bought from your store? Latest batch uses paper overlayed over the tin, instead of printed directly on the tin. The same item from Abbott official store is printed directly on the tin. Is your product authentic?

    Answer : [Re] Inquiry for the item from fannfan85

    Hi customer, Similac products are in the midst of a packaging refresh. As a result, some of our packs have a printed sheet on the can in this transition phase.

    Please be rest assured that the products that are available via Qoolife are authentic and meet Abbott’s quality & packaging standards. The formulation of the products remain the same. Should you have any concern regarding quality of the products received, please feel free to contact Abbott careline (62786220).

    We appreciate you taking time to provide us with the feedback that a printed sheet on the current can gives the impression of a different can, especially when receiving same stock in the new printed can in the same order.

    Abbott will look into improving the timeliness of their packaging changes to minimize any confusion.
    Thank you

  • Question : Inquiry for the item from BS2021-02-07

  • Question : Inquiry for the item from J2020-12-11

  • Question : Inquiry for the item from bluefin822020-09-25

  • Question : Inquiry for the item from bdrglee2020-09-09