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Question & Answer

Q & A Lists
Item Question & Answer
Men Relax Fit Ankle Pants (4 Colours)/Wrinkle Resistance/ Stretchable/95% Cotton
Men Relax Fit Ankle Pants (4 Colours)/Wrinkle Resistance/ Stretchable/95% Cotton
Item Q&A
  • Question : Inquiry related return and exchange from gav****2019-08-19

    Hi the pants I bought are too big. How do I exchange them for size L? Thanks

  • Question : Inquiry for the item from zhi****2019-07-16

  • Question : Inquiry from tre****2019-07-19

  • Question : Inquiry for the item from Lil****2019-07-17

  • Question : Inquiry for the item from San****2019-07-15

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[Unicharm]【Night Pants】Disney Pants! Made in Thailand.  Absorb 8 glasses of water
[Unicharm]【Night Pants】Disney Pants! Made in Thailand. Absorb 8 glasses of water
Item Q&A
  • Question : Inquiry for the item from spr****2019-08-19

    Any new stock xxxl boys please

  • Question : Inquiry for the item from aci****2019-08-17

  • Question : Inquiry for the item from sta****2019-08-15

  • Question : Inquiry for the item from Rai****2019-07-29

  • Question : Inquiry for the item from win****2019-07-02

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[PnG]【2 cartons】Official Pampers diapers - All ranges from NB-XXL - Use coupons
[PnG]【2 cartons】Official Pampers diapers - All ranges from NB-XXL - Use coupons
Item Q&A
  • Question : Inquiry related delivery from nur****2019-08-19

    Hi may i know when can received my item

  • Question : Inquiry for the item from tin****2019-07-29

  • Question : Inquiry for the item from ade****2019-07-23

  • Question : Inquiry for the item from ruh****2019-07-17

  • Question : Inquiry for the item from ruh****2019-07-22

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[Kimberly Clark] BUNDLE OF 2: Scott Extra Toilet Tissue
[Kimberly Clark] BUNDLE OF 2: Scott Extra Toilet Tissue
Item Q&A
  • Question : Inquiry for the item from 241****2019-08-19

    40 rolls $10.90. Please confirm

    Answer : [Re] Inquiry for the item from 241****

    Dear Customer, it's $13.90 for 40 rolls. Thank you! QooLife Team

    Question : [Re] Inquiry for the item from 241****

    Thanks

DCL - 50% OFF! Dr Cilabo official stocks - Clearance everything got to go!
DCL - 50% OFF! Dr Cilabo official stocks - Clearance everything got to go!
Item Q&A
  • Question : Inquiry for the item from ler****2019-08-19

    Hi it’s stated expiry is 3/2017 for the 377 lotion.. isnt that expired already? Also there is no dates for the VC Toner. Can advise?

    Answer : [Re] Inquiry for the item from ler****

    Dear Customer, the dates stated on the website are the manufacturing dates and 377 VC is on 3/2017. Thank you! QooLife Team

  • Question : Inquiry for the item from ler****2019-08-17

  • Question : Inquiry for the item from hys****2019-08-16

  • Question : Inquiry for the item from per****2019-08-08

  • Question : Inquiry for the item from 007****2019-08-13

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[Unicharm] Mamypoko Air Fit (Made in Japan) (Tape/Pants)
[Unicharm] Mamypoko Air Fit (Made in Japan) (Tape/Pants)
Item Q&A
  • Question : Inquiry related delivery from Ypy****2019-08-19

    Hi u have mamypoko airfit tape size S instock?

    Answer : [Re] Inquiry related delivery from Ypy****

    Dear Customer, we have the stocks for size S at the warehouse now. Kindly place your orders soon! Thank you! QooLife Team

  • Question : Inquiry related delivery from Boa****2019-08-08

  • Question : Inquiry for the item from tri****2019-08-06

  • Question : Inquiry for the item from mis****2019-08-05

  • Question : Inquiry related delivery from shu****2019-07-15

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Nestle Nan Milk Forumla milk [Nan Optipro/HA/Kid hypoallergenic] (Bundle of 6)
Nestle Nan Milk Forumla milk [Nan Optipro/HA/Kid hypoallergenic] (Bundle of 6)
Item Q&A
  • Question : Inquiry for the item from pin****2019-08-19

    Secret Inquiry

    Answer : [Re] Inquiry for the item from pin****

    Secret Inquiry

  • Question : Inquiry for the item from hel****2019-08-18

  • Question : Inquiry for the item from Ela****2019-08-17

  • Question : Inquiry related delivery from Chr****2019-08-13

  • Question : Inquiry related return and exchange from yhm****2019-07-29

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[PnG]【4 packs】Official Pampers diapers - All sizes available NB-XXL - Made in Japan
[PnG]【4 packs】Official Pampers diapers - All sizes available NB-XXL - Made in Japan
Item Q&A
    • Question : Inquiry related delivery from wxu****2019-08-19

      Dear seller,

      When will my item be shipped out? I ordered pampers xxl dry pants.

      Answer : [Re] Inquiry related delivery from wxu****

      Dear Customer, we have ran out of stocks on Baby Dry Diapers S and we will receive these new stocks at our warehouse by tomorrow. After which, we will send your items to you. Thank you! QooLife Team

    • Question : Inquiry related delivery from jas****2019-08-12

    • Question : Inquiry for the item from pei****2019-08-11

    • Question : Inquiry related delivery from Kia****2019-08-05

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    【DOLCE GUSTO®】GENIO® II Coffee Machine
    【DOLCE GUSTO®】GENIO® II Coffee Machine
    Item Q&A
    • Question : Inquiry for the item from jam****2019-08-19

      Secret Inquiry

      Answer : [Re] Inquiry for the item from jam****

      Secret Inquiry

    • Question : Inquiry from Hui****2019-04-10

    • Question : Inquiry for the item from ire****2018-10-01

    • Question : Free Bread Maker2018-06-03

    • Question : mayer airfryer2018-01-28

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    [PnG]【3 Cartons】Official Pampers diapers - All ranges from NB-XXL
    [PnG]【3 Cartons】Official Pampers diapers - All ranges from NB-XXL
    Item Q&A
    • Question : Inquiry related delivery from Wan****2019-08-19

      Secret Inquiry

    • Question : Inquiry from 240****2019-07-01

    • Question : Inquiry related delivery from zun****2019-06-21

    • Question : Inquiry related delivery from sam****2019-06-20

    • Question : Inquiry for the item from fan****2019-06-15

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    [Wet Tissue] MAMALAB GENTLE BABY WIPES! For sensitive skin 99% purified water
    [Wet Tissue] MAMALAB GENTLE BABY WIPES! For sensitive skin 99% purified water
    Item Q&A
    • Question : Inquiry for the item from teo****2019-08-19

      Hi dear, does the blue package wet wipes contain fragrance?

      Answer : [Re] Inquiry for the item from teo****

      Dear Customer, it doesn't but if you order the animal wet wipes series, it may contain aloe vera extract. Thank you! QooLife team

    • Question : Inquiry related return and exchange from Jer****2019-08-11

    • Question : Inquiry for the item from sue****2019-08-09

    • Question : Inquiry for the item from jae****2019-08-08

    • Question : Inquiry related return and exchange from ter****2019-07-27

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    [Chip Seng Impex] Kangaroo - Australian Premium Calrose Rice 2.5KG/5KG ! QUALITY RICE!
    [Chip Seng Impex] Kangaroo - Australian Premium Calrose Rice 2.5KG/5KG ! QUALITY RICE!
    Item Q&A
    • Question : Inquiry for the item from siu****2019-08-19

      Secret Inquiry

      Answer : [Re] Inquiry for the item from siu****

      Secret Inquiry

    • Question : Inquiry for the item from aut****2019-06-10

    • Question : Inquiry for the item from jas****2019-03-12

    • Question : Inquiry related delivery from eve****2019-03-13

    • Question : Inquiry for the item from jen****2019-02-28

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    [Chip Seng Impex] SunRice - Koshihikari Super Premium 20KG!| QUALITY RICE!
    [Chip Seng Impex] SunRice - Koshihikari Super Premium 20KG!| QUALITY RICE!
    Item Q&A
    • Question : Inquiry for the item from mag****2019-08-18

      When do you re-stock?

      Answer : [Re] Inquiry for the item from mag****

      Dear Customer, we apologized for this as we are not restocking this item again. Thank you! QooLife Team

    [Kao]【Bundle of 16 refills or 6 bottles】Attack liquid laundry detergent 1.4kg - 4kg
    [Kao]【Bundle of 16 refills or 6 bottles】Attack liquid laundry detergent 1.4kg - 4kg
    Item Q&A
    • Question : Inquiry for the item from cha****2019-08-18

      Secret Inquiry

      Answer : [Re] Inquiry for the item from cha****

      Secret Inquiry

    • Question : Inquiry related delivery from 245****2019-07-01

    • Question : Inquiry for the item from sha****2019-06-02

    • Question : Inquiry for the item from ard****2019-05-14

    NESCAFE DOLCE GUSTO: buy 8 boxes of NDG get FREE Happy Call Saucepan!
    NESCAFE DOLCE GUSTO: buy 8 boxes of NDG get FREE Happy Call Saucepan!
    Item Q&A
    • Question : Inquiry related delivery from yan****2019-08-18

      Pls check for my order no 301279187. When will ship out? Ordered since 8aug. Is the unsweetened capsules stock in? Was informed that oos on 14aug and will arrive in 3 days but till now no ship date?

      Answer : [Re] Inquiry related delivery from yan****

      Dear Customer, our supplier has run out of stocks Unsweetened Latte Macchiato that you ordered and we have placed our orders with the supplier and waiting for their shipment to our warehouse now. We are hoping that the stocks will be reaching our warehouse within soon (within the week). Thank you! QooLife Team

    • Question : Inquiry related delivery from yan****2019-08-14

    • Question : Inquiry related delivery from 260****2019-08-15

    • Question : Inquiry related delivery from 261****2019-08-15

    • Question : Inquiry for the item from neo****2019-08-01

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    [NESTLÉ®] MILO® UHT 50% LESSER SUGAR 6x200ml / 24x200ml / PROMO PACK
    [NESTLÉ®] MILO® UHT 50% LESSER SUGAR 6x200ml / 24x200ml / PROMO PACK
    Item Q&A
    • Question : Inquiry for the item from fai****2019-08-18

      Is it possible to indicate the bag design that I want cos I'm buying for a girl & a boy, so it's funny if we receive 2 girl's design or 2 boy's design. Otherwise, the bags will go to waste as the boy can't use the girl's bag & vice versa. Appreciate if u can accommodate.

      Answer : [Re] Inquiry for the item from fai****

      Dear Customer, we apologized as we can't determined whether you'll receive a girl or boy's lunch bag as it is given out by random. Thank you! QooLife Team

    • Question : Inquiry for the item from lee****2019-08-18

    • Question : Inquiry for the item from jas****2019-08-17

    • Question : Inquiry for the item from jul****2019-08-17

    • Question : Inquiry for the item from fer****2019-08-15

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    [Unicharm] Moonyman Sweat Absorb Pants ~! 【STAY COOL  WITH SUMMER PANTS!】BUY 3 PACKS FREE 1 PACK!
    [Unicharm] Moonyman Sweat Absorb Pants ~! 【STAY COOL WITH SUMMER PANTS!】BUY 3 PACKS FREE 1 PACK!
    Item Q&A
    • Question : Inquiry for the item from kry****2019-08-18

      Hi,

      will you be restocking XL size?

    • Question : Inquiry for the item from ivy****2019-07-20

    • Question : Inquiry for the item from cel****2019-05-15

    • Question : 来自yuk****会员的商品咨询。2019-05-08

    • Question : Inquiry for the item from zzz****2019-05-04

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    [Abbott]【Bundle of 2】Ensure Powder/ Life 850g – For Singapore market
    [Abbott]【Bundle of 2】Ensure Powder/ Life 850g – For Singapore market
    Item Q&A
    • Question : Inquiry related delivery from tks****2019-08-18

      When restock wheat flavour?

    • Question : Inquiry from Lil****2019-08-11

    • Question : Inquiry related delivery from Eme****2019-08-06

    • Question : Inquiry for the item from Lil****2019-07-25

    • Question : Inquiry for the item from Eme****2019-07-23

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    [Enfagrow A+] [5 tins bundle] Stage 2/3/4/5 1.8kg Official source FREE $50 CAPITALAND VOUCHERS
    [Enfagrow A+] [5 tins bundle] Stage 2/3/4/5 1.8kg Official source FREE $50 CAPITALAND VOUCHERS
    Item Q&A
    • Question : Inquiry for the item from Mic****2019-08-18

      What is the expiry date for stage 3?

      Answer : [Re] Inquiry for the item from Mic****

      Dear Customer, we apologize that we are unable to advise on the expiry date. However, please be assured that we order from the manufacturer regularly on a weekly basis. Thus, most of our stocks are new & fresh stocks. Thanks! QooLife Team

    • Question : Inquiry for the item from lin****2019-07-26

    • Question : Inquiry for the item from mou****2019-07-06

    • Question : Inquiry for the item from raz****2019-07-01

    • Question : Inquiry for the item from len****2019-05-30

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    [Topseller] CHEAPEST IN TOWN! Royal Umbrella - 5KG THAI FRAGRANT RICE!  QUALITY RICE!
    [Topseller] CHEAPEST IN TOWN! Royal Umbrella - 5KG THAI FRAGRANT RICE! QUALITY RICE!
    Item Q&A
    • Question : Inquiry for the item from guy****2019-08-18

      May I know the expiry date?

      Answer : [Re] Inquiry for the item from guy****

      Dear Customer, we apologize that we are unable to advise on the expiry date. However, please be assured that we order from the manufacturer regularly on a weekly basis. Thus, most of our stocks are new & fresh stocks. Thanks! QooLife Team

    • Question : Inquiry for the item from iv_****2019-07-20

    NESCAFE DOLCE GUSTO NDG Coffee and Tea Capsules Bundle of 5
    NESCAFE DOLCE GUSTO NDG Coffee and Tea Capsules Bundle of 5
    Item Q&A
    • Question : Inquiry for the item from unp****2019-08-17

      The milk tea is the old tea latte (8 cups) or new milk tea (16 cups)?

      Answer : [Re] Inquiry for the item from unp****

      Dear Customer, the milk tea contains 8 capsules. Thank you! QooLife Team

    • Question : Inquiry for the item from qoo****2019-08-11

    • Question : Inquiry for the item from lyn****2019-07-22

    • Question : Inquiry for the item from Red****2019-07-18

    • Question : Inquiry from nic****2019-07-12

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    [RB] Thirsty Hippo Dehumidifier 600ml x 38 | Stocks from Singapore
    [RB] Thirsty Hippo Dehumidifier 600ml x 38 | Stocks from Singapore
    Item Q&A
    • Question : Inquiry for the item from sam****2019-08-17

      Hi is this offer a total of 32 or 38 units of Thristy Hippo?

      Answer : [Re] Inquiry for the item from sam****

      Dear Customer, currently it's 32 units as the free gift has been fully redeemed! Thank you! QooLife Team

    • Question : Inquiry related delivery from Ber****2019-06-18

    • Question : Inquiry for the item from tay****2019-06-12

    • Question : Inquiry related delivery from 243****2019-06-13

    • Question : Inquiry for the item from lin****2018-11-18

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    [Colgate] CLEARANCE SALE!!! COLGATE TOOTHPASTE Priced to Clear!!!
    [Colgate] CLEARANCE SALE!!! COLGATE TOOTHPASTE Priced to Clear!!!
    Item Q&A
    • Question : Inquiry for the item from pen****2019-08-17

      Hi seller. When is the expiry date for
      Naturals Tea tree oil Aloe vera and Lemon Aloe vera
      Toral professional clean gel
      Thank you

      Answer : [Re] Inquiry for the item from pen****

      Dear Customer, we apologize that we are unable to advise on the expiry date. However, please be assured that we order from the manufacturer regularly on a weekly basis. Thus, most of our stocks are new & fresh stocks. Thanks! QooLife Team

    [PnG] Herbal Essence - NEW and IMPROVED Daily Detox Shampoo/Conditioner 【30% OFF】
    [PnG] Herbal Essence - NEW and IMPROVED Daily Detox Shampoo/Conditioner 【30% OFF】
    Item Q&A
    • Question : Inquiry for the item from Che****2019-08-17

      hi do u have shampoo as i dont need conditioner

    • Question : Inquiry for the item from ma3****2019-02-10

    • Question : Inquiry for the item from cha****2018-02-21

    • Question : Inquiry for the item from ham****2017-12-21

    • Question : Inquiry for the item from sea****2017-06-23

    +View all Notice, FAQ, Q&A >>
    [Kao]【2 Cartons】Merries Diapers - Tape/ Pants | Premium diapers made in Japan
    [Kao]【2 Cartons】Merries Diapers - Tape/ Pants | Premium diapers made in Japan
    Item Q&A
    • Question : Inquiry for the item from Ger****2019-08-17

      Dear seller may I know for the L Walker pants per carton is 3packs, how many piece s in one pack??

      Answer : [Re] Inquiry for the item from Ger****

      Dear Customer, L walker pants have 44 pieces per carton. Kindly place your orders soon! Thank you! QooLife Team

    • Question : Inquiry for the item from sha****2019-07-12

    • Question : Inquiry for the item from Yum****2019-06-27

    • Question : Inquiry related delivery from eri****2019-06-20

    [JnJ]【Clearance sales】Johnson n Johnson items - Grab while stocks last
    [JnJ]【Clearance sales】Johnson n Johnson items - Grab while stocks last
    Item Q&A
    • Question : Inquiry from toj****2019-08-17

      Hi, I’m having problem ordering the stock, keep prompting me to complete the order when it has been completed
      Would like to order 6 bottles

      Answer : [Re] Inquiry from toj****

      Dear Customer, we have ran out of stocks on Refreshing Shower and Bath gel at the moment. If you want to order that, kindly wait till the new stocks are in within 5 days. Thank you! QooLife Team

    • Question : Inquiry related delivery from kam****2019-05-02

    • Question : Inquiry for the item from tci****2018-12-14

    [NESTLÉ] Buy any 12: bundle of MILO and NESCAFE and get FREE HAPPY CALL SAUCEPAN
    [NESTLÉ] Buy any 12: bundle of MILO and NESCAFE and get FREE HAPPY CALL SAUCEPAN
    Item Q&A
    • Question : Inquiry for the item from alo****2019-08-16

      Hi
      W
      Will there be Nescafe Gold Dark latte? Tks

    • Question : Inquiry for the item from cel****2019-08-12

    • Question : Inquiry for the item from 260****2019-08-02

    • Question : Inquiry for the item from ade****2019-07-29

    • Question : Inquiry for the item from eve****2019-07-29

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    [DUMEX] [BUY 6 GET 1 FREE!] Mamil Gold Step 2/3/4/5 (1.5Kg/1.6Kg) | Official source [Qoolife]
    [DUMEX] [BUY 6 GET 1 FREE!] Mamil Gold Step 2/3/4/5 (1.5Kg/1.6Kg) | Official source [Qoolife]
    Item Q&A
    • Question : Inquiry for the item from nel****2019-08-16

      Secret Inquiry

      Answer : [Re] Inquiry for the item from nel****

      Secret Inquiry

    • Question : Inquiry for the item from sno****2019-08-09

    • Question : Inquiry for the item from sno****2019-06-10

    • Question : Inquiry related return and exchange from jac****2019-05-23

    • Question : Inquiry related cancel and refund from hea****2019-05-15

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    Launching Special! TOP Laundry detergent 4kg [Bundle 1/3]
    Launching Special! TOP Laundry detergent 4kg [Bundle 1/3]
    Item Q&A
    • Question : Inquiry related cancel and refund from mme****2019-08-16

      What happened to my order?I waited coming 2month

    • Question : Inquiry for the item from mme****2019-08-08

    • Question : Inquiry related delivery from mme****2019-08-06

    • Question : Inquiry for the item from 233****2019-08-01

    • Question : Inquiry for the item from QOO****2019-07-30

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    [PnG]【Bundle of 4】 Tide Laundry Detergent 4.08/ 4.43L  - All types available
    [PnG]【Bundle of 4】 Tide Laundry Detergent 4.08/ 4.43L - All types available
    Item Q&A
    • Question : Inquiry for the item from she****2019-08-16

      Can let me know once stock comes in for sports or Downy series

      Answer : [Re] Inquiry for the item from she****

      Dear Customer, for the sports version, kindly wait till maybe end of next week as the supplier has some stock issue and we don't have any Downy version for the brand Tide. Thank you! QooLife Team

    • Question : Inquiry for the item from she****2019-08-16

    • Question : Inquiry for the item from she****2019-08-16

    • Question : Inquiry related delivery from jas****2019-08-11

    • Question : Inquiry for the item from ang****2019-07-23