If QX quick delivery passed desired shipping date/time, when customer isn't around, we will not be able to send a reshipping request on our end. QXquick orders that does not fit the shipping requirement, it will be changed to QXpress standard courier services automatically.
If items ordered are out of stock, qxpress will not be able to deliver the items, shipping will be changed to a later date of delivery, at the same timeslot.
For all order info changes, customers would need to cancel and reorder, because we are unable to make any changes on our end.
Order info changes includes: 1) Change of delivery address 2) Change of items - Quantity/Type 3) If customer did not select the free gift - request to add in, we are unable to do so as well. 4) For special cases, we will be charging extra shipping fee
If QX quick delivery passed desired shipping date/time, when customer isn't around, we will not be able to send a reshipping request on our end. QXquick orders that does not fit the shipping requirement, it will be changed to QXpress standard courier services automatically.
If items ordered are out of stock, qxpress will not be able to deliver the items, shipping will be changed to a later date of delivery, at the same timeslot.
For all order info changes, customers would need to cancel and reorder, because we are unable to make any changes on our end.
Order info changes includes: 1) Change of delivery address 2) Change of items - Quantity/Type 3) If customer did not select the free gift - request to add in, we are unable to do so as well. 4) For special cases, we will be charging extra shipping fee