[Hyundai][Mega hit item in Korea] Wireless Hair curler / K beauty / hair iron
3 items sold
Item code : 626987377 COPY URL

[Hyundai][Mega hit item in Korea] Wireless Hair curler / K beauty / hair iron


Customer who recommended this item
17 (Based on 6 reviews)
Customer Satisfaction Score
92%
  • Product 80%/100%
  • Price 90%/100%
  • Delivery 100%/100%
  • Service 100%/100%
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Notice

Subject From Date
QX QUICK Seller 2017-05-31
CHANGE ORDER INFO Seller 2017-05-31
Cancel/Refund Seller 2016-12-20
more
Manufacturer/Place of origin Korea Condition New Product
Shipping From Domestic (Singapore)
Material
Payment Method VISA, MasterCard, PayPal, E-Nets, AXS, Convenience Store, Cash Deposit, Q·account
After sales service Please contact seller or manufacturer service center.
Return/Exchange Pickup & return item by seller (Return shipping company : Qxpress)
Pay on delivery Available
BOOKMARK 1 2 3 4 5 6 7

Customer Review (14)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Oct 23, 2018 Shu*** (SG SG)
Highly Recommend Oct 12, 2018 que*** (SG SG)
Highly Recommend Oct 05, 2018 per*** (SG SG)
Highly Recommend Sep 30, 2018 fef*** (SG SG)
Recommend Sep 28, 2018 ssi*** (SG SG)
Highly Recommend Sep 26, 2018 joj*** (SG SG)
Highly Recommend Sep 25, 2018 f4k*** (SG SG)
Netural Sep 23, 2018 sss*** (SG SG)
Highly Recommend Sep 21, 2018 hui*** (SG SG)
Netural Sep 18, 2018 jes*** (SG SG)
Item Q&A(7)
No. Question & Answer Member Date Status
NOTICE QX QUICK Seller
NOTICE CHANGE ORDER INFO Seller
NOTICE Cancel/Refund Seller
NOTICE Disclaimer: Singpost Normal Mail Seller
NOTICE Shipping Info/Timing/Change memo Seller
NOTICE Exchange/Return Seller
35199349 Inquiry for the item from Lib**** Lib******* 2019-04-17 Unanswered
34535841 Inquiry for the item from ser**** ser******* 2019-02-02 Unanswered
33182278 How hrs for 1st charging per******* 2018-10-05 Unanswered
33160021 Pls withdraw my Following sus******* 2018-10-03 Answered
  I just followed you to get the discount. But I got this message after followed "Winnings of this
event have already exceeded the Max. quantity."...
WHAT A JOKE!?
 

[Re] Pls withdraw my Following
Dear Customer,

We apologise for that.
which discount are you refering to?

Thanks
QooLife Team

32981440 Cart no. : 121218243 che******* 2018-09-16 Answered
  Hi Seller
I am disappointed with the curler which you now informed that it does not comes with charging cable. Next, is after charging for a period, when I pressed the power on, it lights up and auto power off (all lights off). Is the product defective? I would like to cancel and request for a refund. Please advise how to go about it. Thanks.
 

[Re] Cart no. : 121218243
Dear Customer,

We are sorry for giving you wrong info for charger cable. Item refund can be done through cancelling & refunding the current order by returning back the original no. of item you initially ordered back to Qoo10. Please upload photo/video evidence in order to be eligible for the refund. please reply to this message with said evidence attached.

There will no return fee being deducted from the refund as this is the fault of the seller/ delivery service. Once again, we apologized.

If you choose to proceed, kindly go to your My Qoo10 > View All Orders > Cancel/Refund page > select the order that you wish to exchange and click on [Return]. Complete the process for returning the item, and Qxpress will arrange for the damaged goods to be picked up and returned to us the next following day between 10am to 7pm

Once we received the item, we will then proceed to refund to your account.

Thank you, and sorry for the inconvenience caused.

 

[Re] Cart no. : 121218243
Hi Seller,
Please refer to attach foto of product of the curler and box. However, I have already discarded the plastic wrapper as I do not expect that this would be returned.

32972311 Inquiry for the item from Joy**** Joy******* 2018-09-14 Processing
32881183 Wireless curler che******* 2018-09-06 Answered
  Hi Seller,

Does this comes with 2 combs and cable charger? What's the contents in the box? Thanks!
 

[Re] Wireless curler
Dear customer,
The set only comes with 1 Electric Hair Curler of the color purple. Yes, the set comes with cable for charging.
Thank you.

 

[Re] Wireless curler
Hi Team,
I received my order of both the hair colour and curler yesterday via my order dated : Sep 03, 2018 / Cart no. : 121218243 but in the big carton of both items, the box of the hair curler was opened and there was no charging cable. Please refer to the attached picture and send in the missing part. Thanks!

 

[Re] Wireless curler
Dear customer,

Please do not use the item while we will investigate this issue and get back to you.

If we find that the package has been tampered with, we will gladly make arrangements to exchange the item so that you can get a new set with the cables.

But if we discover that the item truly comes without a charger cable, we hope that you will forgive us and wouldn't mind to use your own charger cable which uses the normal android micro USB cable.

Thank you and sorry for the inconvenience.

Dear customer,
We have done our investigations and regretfully found out that the sets indeed DO NOT come with a charger cable. We hope that you will forgive us and wouldn't mind to use your own charger cable which uses the normal android micro USB cable. We would like to apologize for giving of wrong information.
Thank you and sorry for the inconvenience.
(Sep 11, 2018 18:07)

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