Item code : 625327552 COPY URL

png[PnG] Head and Shoulders Supreme Moisture / Smooth Shampoo 330ml/480ml / Conditioner 320ml


Customer who recommended this item
13
Customer Satisfaction Score
97%
  • Product 90%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%

Notice

Subject From Date
QX QUICK Seller 2017-05-31
CHANGE ORDER INFO Seller 2017-05-31
Disclaimer: Singpost Normal Mail Seller 2016-11-18
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Manufacturer/Place of origin P&G / Singapore Condition New Product
Shipping From From Overseas (Singapore)
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After sales service Please contact seller or manufacturer service center.
Pay on delivery Available
BOOKMARK 1 2 3 4 5 6 7

Photo Review (6)

Customer Photo Review board

Highly Recommend Item recevied

Item received in good condition

Item One:01. Shp Supreme Moisture 330ml

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May 10, 2019
law*** (SG )
Oct 09, 2018
nay*** (SG )

Highly Recommend Received with thanks

Fast delivery. Hope it works. Recommend to all

Item One:04. Shp Supreme Smooth 330ml

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Oct 02, 2018
nur*** (SG )

Highly Recommend Item received

Item received in good condition

Item One:01. Shp Supreme Moisture 330ml

+ Add this option
Sep 21, 2018
law*** (SG )
Sep 02, 2018
ros*** (SG )

Customer Review (9)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Nov 01, 2019 kiu*** (SG SG)
Highly Recommend Sep 21, 2019 mei*** (SG SG)
Netural Sep 03, 2019 nov*** (SG SG)
Recommend Sep 01, 2019 tai*** (SG SG)
Recommend Aug 27, 2019 ira*** (SG SG)
Highly Recommend Jul 05, 2019 sha*** (SG SG)
Highly Recommend Oct 10, 2018 ros*** (SG SG)
Highly Recommend Sep 07, 2018 iem*** (SG SG)
Highly Recommend Aug 31, 2018 sha*** (SG SG)
Item Q&A(2)
No. Question & Answer Member Date Status
NOTICE QX QUICK Seller
NOTICE CHANGE ORDER INFO Seller
NOTICE Disclaimer: Singpost Normal Mail Seller
NOTICE Exchange/Return Seller
39137665 Inquiry for the item from God**** God******* 2020-06-17 Answered
  Please check when will you restock the supreme Smooth Shampoo
 

[Re] Inquiry for the item from God****
Dear customer, could you kindly specify which item you are referring to?
Thank you.

36329096 Inquiry related cancel and refund from nov**** nov******* 2019-09-03 Answered
  Hi, i received the item but its not sealed and the shampoo also not full. Maybe only 65% filled. Not satisfied at all, can i ask for refund ? And its not cheap also for that size of bottle. Thanks
 

[Re] Inquiry related cancel and refund from nov****
Dear Customer, kindly request for an exchange by ‘Change of Mind’ by going to MyQoo10 > Shopping list > Cancel/Refund and click the cart number and Apply Return or Exchanged under Apply & Remark. A shipping fee of $4 will be chargeable to you. Kindly make the request on your end as we are not able to access your orders and the deliveryman will pick up the items before the actual items come to you. Also, can we have a picture showing the wrong items sent? It's for our warehouse purposes. Thanks! QooLife Team

 

[Re] Inquiry related cancel and refund from nov****
I wont pay $4 since it not my mistake. And nobody wanna order shampoo half bottle with no seal , pls be fair for your customer

 

[Re] Inquiry related cancel and refund from nov****
I always order item from you such milk, diapers, etc and never complain. This is the 1st time got so disappointed with your item. I hope you can do the best for your loyal customer. Thanks

 

[Re] Inquiry related cancel and refund from nov****
Dear Customer, can we get a picture of their airway bill and the items received in the box? Thank you! QooLife Team

 

[Re] Inquiry related cancel and refund from nov****
Hi, its been quite long, i threw away the box and bill already. And didn't take a picture also because ot was not leaking. Its only half bottle i realize when i pick it up

 

[Re] Inquiry related cancel and refund from nov****
Dear Customer, without the airway bill, we apologized that we can't send you a replacement item. However, we will take note of the item you have received. Thank you! QooLife Team

 

[Re] Inquiry related cancel and refund from nov****
Airways bill always can be printed again since its online right ?

 

[Re] Inquiry related cancel and refund from nov****
Dear Customer, we apologized as we don't keep the airway bills for every orders that we received. Thank you! QooLife Team

 

[Re] Inquiry related cancel and refund from nov****
Exactly, nobody will keep the airways bill. You are brilliant. So do i. Just refund this shampoo and claim to your supllier, your customer happy and keep buy more from you, and i think your supplier also not a big deal

 

[Re] Inquiry related cancel and refund from nov****
Dear Customer, we have refunded your order number: 302722465. Thank you! QooLife Team

 

[Re] Inquiry related cancel and refund from nov****
Thanks, how you process refund ? To my credit card or q money ?

 

[Re] Inquiry related cancel and refund from nov****
Dear Customer, our apologies as we are not sure what was your payment mode. The refund would go to your payment mode used to pay the order. Thank you! QooLife Team


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