[Topseller] CHEAPEST IN TOWN! Royal Umbrella - 5KG THAI FRAGRANT RICE!  QUALITY RICE!
28 items sold
Item code : 654084732 COPY URL

[Topseller] CHEAPEST IN TOWN! Royal Umbrella - 5KG THAI FRAGRANT RICE! QUALITY RICE!

  • Retail Price
    S$21.70
    Price
    S$17.80
  • Benefits
    Payment Benefit(Only SG issued cards)
    0% Interest Instalment Plan
  • Shipping From
    In stock @Qxpress(Singapore)
    Shipping To
    view
    Search Close
    • -----------------------------------------------------------
    • Arab Emirates
    • Austria
    • Australia
    • Belgium
    • Canada
    • Switzerland
    • China
    • Germany
    • Denmark
    • Spain
    • Finland
    • France
    • South Korea
    • Macau
    • Malaysia
    • Netherland
    • Norway
    • New Zealand
    • Oman
    • Ireland
    • India
    • Italy
    • Greece
    • Portugal
    • Qatar
    • Saudi Arabia
    • Sweden
    • Thailand
    • Turkey
    • United States
    • Vietnam
    • Singapore
    • Japan
    • Indonesia
    • Hong Kong
    • Taiwan
    • United Kingdom
    • Russia
    • Philippines
    Shipping RateOverseas Express
    • Pick a delivery time
  • Item Type
    ∙ Rice

  • Add to Cart [Buy]

Customer who recommended this item
98 (Based on 0 reviews)
Customer Satisfaction Score
100%
  • Product 100%/100%
  • Price 100%/100%
  • Delivery 100%/100%
  • Service 100%/100%

Notice

Subject From Date
QX QUICK Seller 2017-05-31
CHANGE ORDER INFO Seller 2017-05-31
Cancel/Refund Seller 2016-12-20
more
Manufacturer/Place of origin Singapore Condition New Product
Shipping From From Overseas (Singapore)
help
After sales service Please contact seller or manufacturer service center.
Pay on delivery Available
BOOKMARK 1 2 3 4 5 6 7

Photo Review (41)

Customer Photo Review board
Nov 18, 2019
cry*** (SG )

Highly Recommend Fast delivery

Received in good condition.

Rice:Royal Thai Fragrant Rice 5KG

+ Add this option
Nov 12, 2019
don*** (SG )

Highly Recommend Fast delivery

Good value with Qoo10 coupon

Rice:Royal Thai Fragrant Rice 5KG

+ Add this option
Nov 08, 2019
mui*** (SG )
Nov 02, 2019
Wah*** (SG )

Highly Recommend Fast delivery in just 1 day! Thanks

Rice is well packaged.

Rice:Royal Thai Fragrant Rice 5KG

+ Add this option
Oct 19, 2019
mar*** (SG )

Customer Review (57)

Customer Review board
Rating Feedback Date Written by
Netural Nov 20, 2019 sel*** (SG SG)
Highly Recommend Nov 18, 2019 emi*** (SG SG)
Highly Recommend Nov 15, 2019 sky*** (SG SG)
Highly Recommend Nov 12, 2019 fio*** (SG SG)
Highly Recommend Nov 12, 2019 ind*** (SG SG)
Highly Recommend Nov 07, 2019 cas*** (SG SG)
Highly Recommend Nov 06, 2019 sui*** (SG SG)
Highly Recommend Nov 06, 2019 jin*** (SG SG)
Highly Recommend Nov 05, 2019 min*** (SG SG)
Highly Recommend Nov 04, 2019 Lul*** (SG SG)
Item Q&A(4)
No. Question & Answer Member Date Status
NOTICE QX QUICK Seller
NOTICE CHANGE ORDER INFO Seller
NOTICE Cancel/Refund Seller
NOTICE Disclaimer: Singpost Normal Mail Seller
NOTICE Shipping Info/Timing/Change memo Seller
NOTICE Exchange/Return Seller
36670638 Inquiry for the item from ako**** ako******* 2019-10-16 Answered
  May i know any difference between yellow n red packaging? If i cook normal rice and sometimes porridge. Which colour packaging shd i go for?

Also do u sell 2.5kg?
 

[Re] Inquiry for the item from ako****
Dear Customer, both red and yellow is the same thing. It's just that yellow packaging is the new crop. We apologized that we don't sell 2.5kg. Kindly place your orders soon. Thank you! QooLife Team

 

[Re] Inquiry for the item from ako****
May i know what is new crop?

 

[Re] Inquiry for the item from ako****
Dear Customer, apologies for the late reply. The only thing that we know on the rice is that the grains are carefully selected from the best rice fields using advanced technology and processed under stringent procedures to ensure the highest standards. Thank you!! QooLife Team

36549969 Inquiry for the item from ivy**** ivy******* 2019-10-01 Answered
  Hi
Just received my order today but 1 packet of the rice came in torn packaging.
Please advise.
 

[Re] Inquiry for the item from ivy****
Dear Customer, can we get a picture of their airway bill and the items received in the box showing the torn side? Thank you! QooLife Team

 

[Re] Inquiry for the item from ivy****
Pls refer to the pic for all the items except the boxes of tissues, that were placed in the box.

 

[Re] Inquiry for the item from ivy****
Here's the airway bill as requested

 

[Re] Inquiry for the item from ivy****
Dear Customer, thank you for the pictures! Kindly request for an exchange by ‘Change of Mind’ by going to MyQoo10 > Shopping list > Cancel/Refund and click the cart number and Apply Return or Exchanged under Apply & Remark. Kindly make the request on your end as we are not able to access your orders and the deliveryman will pick up the items before the actual items come to you. Thanks! QooLife Team

 

[Re] Inquiry for the item from ivy****
Hi, will this do (ref. to pic on exchange made)?

 

[Re] Inquiry for the item from ivy****
Dear Customer, we have raised your return request for order number: 305307631. Kindly wait for our delivery man to pick up the items tomorrow between 10am - 1pm. Please print the return label. Thank you! QooLife Team

 

[Re] Inquiry for the item from ivy****
Hi
Do I have to return both packet of rice or just that one with defective packaging?
Thanks.

 

[Re] Inquiry for the item from ivy****
Dear Customer, sorry for this late reply. Can we check whether our deliveryman have collected your items? Thank you! QooLife Team

 

[Re] Inquiry for the item from ivy****
Hi
Yes, 1 packet of the rice has been collected. Now waiting for your replacement.
Thanks.

 

[Re] Inquiry for the item from ivy****
Hi

That packet of rice has been returned on 9 Oct 2019. Pls advise on the replacement. Thanks.

 

[Re] Inquiry for the item from ivy****
Dear Customer, we will send you a replacement after the warehouse has informed us that they have received your items. Thank you! QooLife Team

 

[Re] Inquiry for the item from ivy****
How long does that usually take? It's been a week and still no news on when the replacement will happen.

 

[Re] Inquiry for the item from ivy****
Still no update?

 

[Re] Inquiry for the item from ivy****
Dear Customer, we will need to wait for the warehouse to informed us on your return item before we can ship it out. Will informed you on this. Thank you!! QooLife Team

 

[Re] Inquiry for the item from ivy****
Hi there, several weeks have passed since the defective pack of rice was collected by your delivery man and almost a month since I filed the feedback about defective packaging for the rice received. When will you do a replacement? If it can't be done, please conduct a refund. It's unbelievable that your warehouse took so long to update you about it and you are still waiting for update from them? No initiative on your part to check with them instead?
What a disappointing experience!

 

[Re] Inquiry for the item from ivy****
Dear Customer, can we have your order number please? This will help us to check against the emails from the warehouse. thank you! QooLife Team

 

[Re] Inquiry for the item from ivy****
Scroll up the past messages we have exchanged. Don't be lazy.

 

[Re] Inquiry for the item from ivy****
Seriously you are just testing my patience!

 

[Re] Inquiry for the item from ivy****
Dear Customer, we have just sent a packet to you. You should receive it within 3-5 days. Thank you!! QooLife Team

36201676 Inquiry for the item from guy**** guy******* 2019-08-18 Answered
  May I know the expiry date?
 

[Re] Inquiry for the item from guy****
Dear Customer, we apologize that we are unable to advise on the expiry date. However, please be assured that we order from the manufacturer regularly on a weekly basis. Thus, most of our stocks are new & fresh stocks. Thanks! QooLife Team

35983750 Inquiry for the item from iv_**** iv_******* 2019-07-20 Answered
  Hi wen restock?
 

[Re] Inquiry for the item from iv_****
Dear Customer, we have placed our orders with the manufacturer and we're waiting for their shipment to our warehouse now. The stocks should reach our warehouse within 3 days. Thank you! QooLife Team

Policy & Notice


Diapers